Sailing Operations Lead | Course & Fleet Coordination

Marine Resources Limited; Southampton; On-site; GBP 32,000 - 52,000; Full time

Job summary

First Class Sailing, based in Southampton, seeks an organised Operations Coordinator (potentially Operations Manager on DOE) to manage day-to-day sailing operations, coordinate courses, vessels, staff and suppliers, and contribute to customer service and sales. The role may evolve to management with remuneration adjustments.

The successful candidate will handle operations across courses, staffing, procurement and compliance, working closely with the Vice Principal.

Qualifications

• Organised and able to manage multiple priorities.
• Proactive and willing to get involved.
• Confident communicating with customers, instructors, suppliers and colleagues.
• Comfortable speaking to customers on the telephone and dealing with sales enquiries.
• Able to work independently and take ownership of responsibilities.
• Commercially aware and comfortable working within budgets.
• Good problem solving when plans change.
• Confident using databases and standard office software.

Responsibilities

• Operations & Course Delivery.
• Freelance Staffing.
• Vessel Maintenance.
• Procurement.
• Compliance and Safety.
• Administration / Compliance.
• Customer Service and Sales.

Skills

Highly organised

Proactive

Customer communication

Telephone sales enquiries

Independence

Budget awareness

IT literacy

Job description

First Class Sailing, based in Southampton, seeks an organised Operations Coordinator (potentially Operations Manager on DOE) to manage day-to-day sailing operations, coordinate courses, vessels, staff and suppliers, and contribute to customer service and sales. The role may evolve to management with remuneration adjustments.

The successful candidate will handle operations across courses, staffing, procurement and compliance, working closely with the Vice Principal.