Sage 200 Account Manager

Datel Support; Warrington; Remote; GBP 35,000 - 50,000; Full time

Job summary

A successful tech and services business is looking for a Sage 200 Account Manager to join their team. This role involves managing customer accounts, fostering relationships, and collaborating across various departments to provide tailored solutions. The ideal candidate will possess strong communication skills, commercial acumen, and a passion for technology, contributing to the company's commitment to client success and growth.

Benefits

Learning and development opportunities

Positive sales culture with rewards and recognition

Social events and annual trips

Qualifications

• Excellent communication skills—verbally, visually, and in writing.
• Strong commercial acumen in managing pipelines.
• Keen interest in technology and understanding customer needs.

Responsibilities

• Build strong relationships with existing customers.
• Collaborate with teams to deliver tailored solutions.
• Manage a portfolio of existing Sage 200 accounts.

Skills

Communication

Commercial acumen

Relationship management

Value-based selling

Interest in technology

Job description

We're looking for a Sage 200 Account Manager to join our team.

As a Sage 200 Account Manager, you’ll build strong relationships with existing customers, collaborate across teams to deliver tailored solutions, and help drive growth and value across our Sage 200 customer base.

Working to Datel’s values and principles, you’ll manage a portfolio of existing Sage 200 accounts across various verticals, building and maintaining strong relationships to gain a deep understanding of client businesses, their priorities, and strategies. This will enable you to work collaboratively to confidently propose solutions that support their challenges and ensure Datel adds value across their broader organization. You will work alongside multiple teams at Datel, with full involvement with our sales teams, and also working closely with Marketing, Consultancy, Support, and R&D.

Initially working remotely, you’ll ensure regular contact with your accounts via telephone or Teams to have meaningful and useful interactions. Without non-productive travel time, you’ll reach more customers, but when needed, you’ll be comfortable meeting face-to-face.

What To Bring

You’ll possess excellent communication skills—verbally, visually, and in writing—and have gravitas with all stakeholders. You should be creative, upbeat, innovative, and have strong commercial acumen in managing pipelines, understanding commercial drivers, and value-based selling. You’ll facilitate the development of profitable business and sustainable relationships, spotting opportunities and defending against competitors.

You’ll have a keen interest in technology and be passionate about using it to deliver real business value. You will maintain detailed knowledge of our products and services and go the extra mile to understand each customer’s needs to offer a tailored account management service that adds value.

What We Offer In Return

Datel is a successful tech and services business committed to helping you achieve your full potential. We support our customers in realizing their ambitions through creative Sage solutions. Every member of our team is encouraged to thrive within an aspirational, accessible, inclusive, and progressive culture.

We provide a supportive environment and positive sales culture where you can succeed, with rewards and recognition for success. We take a coaching approach to development, providing support to get up to speed with our products, services, and account management approach.

You’ll report to our Account Development Manager, Simon Nichols, and work closely with the wider sales team. We celebrate success through social events and an annual trip.

We value your input and offer learning and development opportunities. We also organize social events to foster connection and collaboration, and work with Sage’s Foundation to provide charity and volunteering opportunities throughout the year.

Application Process

When you apply, here’s what to expect:

1. Review: We screen applications based on criteria.
2. Intro Call: Meet with one of our recruiters.
3. Interview: Online interview to get to know you better.
4. Task: Final interview involves a role-specific task.
5. Offer: We extend an offer to the best fit candidate.

Interested? Apply now

If you’re considering your next career move, we’d love to hear from you. If you have questions about the role or working at Datel, we’re happy to discuss the culture, role, benefits, and recruitment process. Just get in touch.