Saffron Walden - Assistant Manager Chestnut Group Saffron Walden Up to £34,000

Le Strange Arms; Saffron Walden; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Team incentives

Bonus schemes

Employee Assistance Programme (EAP)

Social events

Work anniversary rewards

Refer a friend scheme

Wine discounts

Family discounts

Food discounts

Discounted overnight stays

Retail discounts

Free meal on duty

Wagestream tips

Flexible hours

Training & development

Job summary

Chestnut, a growing group of pubs with rooms in East Anglia, is seeking an enthusiastic Assistant Manager for its Saffron Walden venue. You will work closely with the General Manager to drive guest satisfaction, manage both front-of-house and behind-the-scenes operations, and lead a cohesive team committed to exceptional service.

You will recruit, train, and develop staff, oversee stock and cash handling, and contribute to achieving financial targets while delivering a warm, welcoming guest

Qualifications

• Experience leading FOH/BOH teams to high standards.
• Proven ability to drive financial performance and guest satisfaction.
• Skilled in staff recruitment and development.

Responsibilities

• Lead and inspire the FOH and BOH team to achieve high standards of service.
• Collaborate closely with other management within the property to ensure seamless guest experience.
• Lead guests through all aspects of an enjoyable restaurant/hotel experience.
• Recruit, train, and develop team members, fostering a cohesive and high-performing team.
• Wet stock management within the property.
• Drive financial performance by meeting and surpassing financial expectations.
• Cultivate a positive and motivated work environment, ensuring all team members perform to their best abilities.
• Cash management

Skills

Team leadership

Guest service excellence

Staff training

Operational oversight

Job description

The Cricketers, Saffron Walden is a historic market-town pub with deep roots in the local community, originally linked to the town's cricketing and social life. Located close to the centre of this picturesque Essex town, it combines traditional charm with a welcoming, friendly atmosphere. Renowned for its seasonal food, carefully selected drinks and attentive service, the pub also offers 22 of comfortable guest rooms, making it a popular destination for exploring visitors.

known for its beautiful rooms and locally sourced food is looking for a dynamic Assistant Manager to join our team. Working closely with the General Manager, we are seeking an experienced professional with a drive to meet and exceed financial expectations with a passion for delivering a great guest experience.

Job Requirements:

• Lead and inspire the FOH and BOH team to achieve high standards of service.
• Collaborate closely with other management within the property to ensure seamless guest experience
• Leading guests through all aspects of an enjoyable restaurant/hotel experience
• Recruit, train, and develop team members, fostering a cohesive and high-performing team.
• Wet stock management within the property
• Drive financial performance by meeting and surpassing financial expectations.
• Cultivate a positive and motivated work environment, ensuring all team members perform to their best abilities.
• Cash management

Why Join Us?

At Chestnut, we believe in rewarding our team, supporting personal growth, and creating a work environment that feels like home.

Incentives & Perks

• Team & Individual Incentives - Enjoy rewards for your hard work, including staff days out and even trips abroad.
• Bonus Schemes - Performance-based rewards to recognise your contribution.
• Employee Assistance Programme (EAP) - Free, confidential support for wellbeing, finances, and more.
• Team Parties & Social Events - Regular events to connect, relax, and celebrate together.
• Work Anniversary Rewards - Your commitment is celebrated every year.
• Refer a Friend Scheme - Recommend a friend and earn a cash bonus when they join us.
• Peter Graham Wine Discounts - Enjoy exclusive pricing on carefully selected wines.
• Family & Friends Discounts - Share special perks with those you care about.
• Team Discounts - Up to 50% off your food bill at our venues.
• Overnight Stays from £75 - Take a break at any Chestnut property at a reduced rate.
• High Street Discounts - Save on retail, dining, and travel with exclusive deals.
• Free Meal on Duty - Enjoy a freshly prepared meal every shift.
• Tips + Wagestream Access - Track your earnings in real-time and access pay as you earn.
• Flexible Hours - We help you maintain a healthy work-life balance.
• Learning & Development - Grow your career with access to accredited training courses and continuous development opportunities.

We're looking for enthusiastic, passionate individuals who:

• Love working with high-quality, locally sourced ingredients
• Take pride in delivering a fantastic guest experience
• Are team players who contribute to a warm, welcoming atmosphere
• Want to grow their skills through training and accredited learning
• Are ready to be part of a company that is shaping the future of great hospitality?

Who are Chestnut?

Located within the East Anglia region, we are a growing group of stunning pubs with rooms, big houses and bottle shops. We are proud yet humble and at our core, we always strive to do the best we can for our fantastic people. Our team members are at the heart of who we are, which is why we offer a variety of hours to suit our team members and their personal commitments.

INDHP