SAFETY TEAM STEWARD

Burton Albion Football Club; Burton upon Trent; Sur place; GBP 12 000 - 18 000; Temps partiel

Résumé du poste

Burton Albion FC are recruiting Safety Team Stewards to support first team home matches at the Pirelli Stadium. You will provide safety, security and customer service to spectators, with weekend, evening and bank holiday work required.

As part of the Safety Team you will follow the Club's Code of Conduct, attend briefings and maintain high standards of health and safety, reporting any issues to the Safety Officer.

Qualifications

• Commitment to high standards of safety and customer service.
• Willingness to work weekends, evenings and bank holidays.
• Proactive in safety and security duties.

Responsabilités

• Comply with BAFC Code of Conduct and Club Values.
• Maintain high standards of Health & Safety.
• Attend pre- and post-match briefings and follow instructions.
• Control and direct spectators with courtesy to support a safe environment.
• Attend training sessions as required.
• Complete tasks as requested by the Safety Team before, during and after the match.
• Adhere to the Club Stewards dress code of black trousers, white shirt and black shoes with hi-visibility jacket/bib supplied by the Club.
• Provide advice and support to visitors as part of customer service.

Connaissances

Communication skills

Timekeeping

Integrity

Equality & Diversity

Resilience

Description du poste

Job Title: Safety Team Steward
Location: The Pirelli Stadium, Burton Albion Football Club
Type of Contract: Seasonal Rolling Contract, Match Day - permanent
Reporting To: Safety Officer

PURPOSE & JOB ROLE

Burton Albion are looking to recruit a number of Safety Team Stewards to work first team home matches along with any other adhoc matches that may be played at the Pirelli Stadium. The role requires Stewards to be proactive in the provision of safety, security and customer service to everyone attending Burton Albion matches at the Pirelli Stadium. The role requires working predominantly weekends along with some evenings and bank holidays.

MAIN ACCOUNTABILITIES & RESPONSIBILITIES

• Comply at all times with BAFC Code of Conduct and Club Values
• Maintain high standards of Health & Safety
• Attend pre and post-match briefing sessions and ensure you understand the instructions given
• Control and direct spectators with courtesy and consideration and support the Safety Team in delivering a safe and enjoyable experience
• Attend training sessions as required
• Complete all tasks as reasonably requested by the Safety Team before, during and after the match
• Adhere to the Club Stewards dress code of black trousers, white shirt and black shoes which will be worn along with the hi-visibility jacket/bib which will supplied by the Club
• The Steward role at Burton Albion is primarily one of customer service and you will be expected to provide advice and support to visitors when required

HEALTH & SAFETY

• Take responsibility for the health and safety of yourself, colleagues and other members of the public who may be affected by your acts or omissions at work
• Comply with all aspects of the Clubs Health & Safety Policy and arrangements, to enable the Club to perform its civil and statutory obligations in relation to Health & Safety

SKILLS & KNOWLEDGE

• Good communication skills
• Excellent timekeeping
• Maintain the highest levels of integrity and commitment
• Actively support Burton Albion's Equality Inclusion & Diversity policy and ensure that EVERYONE is treated with utmost respect
• Be resilient and positive through change

CODE OF CONDUCT

Burton Albion Football Club expects the highest standards of integrity and conduct from its employees and volunteers. All staff are expected to follow the club's Code of Conduct and act in the interests of the club at all times.

EQUALITY, INCLUSION & DIVERSITY

Burton Albion are committed to ensuring that equality, inclusion and diversity of opportunity are at the very heart of everything we do to ensure that we provide fair and non-prejudicial access to the services across the Club. We uphold everyone’s freedom of rights and choice to be different and aim to provide opportunities for everyone to succeed. It is the policy of the club that no person, whether player, job applicant, employee, volunteer or customer, shall be discriminated against. The club opposes all forms of unlawful and unfair discrimination, either direct or indirect, or harassment, on the grounds of the following 'protected characteristics': Age, Disability, Gender Reassignment, Marriage & Civil Partnership, Pregnancy & Maternity, Race, Religion or Belief, Sex and Sexual Orientation.

SAFEGUARDING

Burton Albion are committed to and has both a moral and legal obligation to ensure that all children and vulnerable adults are protected and kept safe from harm whilst engaged in services organised and provided by the club and believes that the general wellbeing, welfare and safety of all children and vulnerable adults engaged in club activities is of the upmost importance. The club will fulfil its responsibilities by ensuring it displays best practice in safeguarding matters, carried out in a spirit of partnership and openness with the child or vulnerable adult, families and the relevant local authority.