Safety Equipment Technician: Field Servicing & Testing

Arco Limited; Bracknell; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary + bonus

32 days holiday including bank

Additional 5 days annual leave option

2 volunteering days per year

Pension up to 8% + Life Assurance

Perkbox discounts and Arco product优惠

Employee Assistance Programme

Health Cash Plan

Learning Management System access

Long-term service awards

Job summary

Arco in Bracknell is seeking an Equipment Servicing Technician to inspect, maintain and service key safety equipment for customers, with occasional travel to client sites. Based at our Bracknell workshop, you’ll join a team dedicated to helping customers stay compliant and safe, and you’ll work Monday to Friday 08:30–17:00.

You’ll build specialist skills, advise on equipment choices and manage service records, while developing relationships across your territory and with internal teams.

Qualifications

• Excellent customer service and communication skills.
• Hands-on, practical approach with a drive to develop technical expertise.
• Interest in health and safety and helping customers stay compliant.
• Attention to detail and ability to follow processes.
• Basic IT skills and confidence using digital systems.
• Willingness to learn new technical skills and gain industry qualifications.
• Experience with safety equipment or PPE is advantageous.
• Face Fit Testing knowledge is beneficial.
• Full UK Driving Licence preferred but not essential.

Responsibilities

• Servicing, inspecting, repairing and calibrating a wide range of safety equipment.
• Carrying out planned maintenance, six-month inspections and onsite calibrations at customer locations.
• Delivering Face Fit Testing at customer sites and Arco Safety & Training Centres.
• Supporting customers with equipment hire, delivery and collection services.
• Providing technical advice to help customers select the most appropriate safety equipment and services.
• Preparing quotations, managing job cards, maintaining accurate certification and asset records, and supporting invoicing activities.
• Building strong customer relationships and identifying opportunities to grow equipment service sales.
• Working closely with Customer Experience teams, Sales colleagues and external suppliers to deliver an exceptional customer experience.
• Maintaining your technical knowledge through ongoing training and professional qualifications.

Skills

Customer service

Communication

Hands-on

Attention to detail

Process adherence

IT skills

Willingness to learn

Face Fit Testing knowledge

Driving licence

Job description

Arco in Bracknell is seeking an Equipment Servicing Technician to inspect, maintain and service key safety equipment for customers, with occasional travel to client sites. Based at our Bracknell workshop, you’ll join a team dedicated to helping customers stay compliant and safe, and you’ll work Monday to Friday 08:30–17:00.

You’ll build specialist skills, advise on equipment choices and manage service records, while developing relationships across your territory and with internal teams.