Trainee Servicing Technician

Arco: Experts In Safety; Bracknell; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

32 days holiday inclusive of bankholi

Volunteer days

Pension up to 8% Arco contribution

Life Assurance (x4)

Perkbox discounts

Employee Discount on Arco products

Health Cash Plan

Learning Management System access

Long-term service awards

Job summary

Arco: Experts In Safety in Bracknell is hiring a Trainee Servicing Technician. You will support experienced technicians with servicing, inspection and calibration of safety equipment while building your technical skills.

The role offers full training, Monday to Friday 08:30–17:00, 26k starting salary plus bonus, and opportunities to gain industry qualifications and advance toward a fully qualified Equipment Services Technician.

Qualifications

• Excellent customer service and communication.
• Hands-on approach and keen to develop technical skills.
• Interest in health and safety and staying compliant.
• Attention to detail and accuracy.
• Ability to learn and follow processes.
• Basic IT skills and comfortable with digital systems.
• Positive attitude toward learning and qualifications.
• Team player with ability to work independently.
• Willingness to travel to customer sites.

Responsibilities

• Support servicing, inspection, repair and calibration of safety equipment.
• Assist with planned maintenance and onsite calibrations at customer sites.
• Learn to deliver Face Fit Testing.
• Support equipment hire, delivery and collection.
• Provide technical advice to help customers select safety equipment.
• Prepare quotations and maintain certification records.
• Build relationships and grow equipment service sales.
• Collaborate with Customer Experience, Sales and suppliers.

Skills

Customer service

Hands-on approach

Health & safety awareness

Attention to detail

Process adherence

IT skills

Teamwork

Willingness to travel

Driving licence

Job description

About The Role

At Arco, keeping people safe is at the heart of everything we do. As a Trainee Servicing Technician, you'll play an important role in helping our customers remain compliant and protected while developing the technical skills needed to inspect, maintain and service critical safety equipment.

About The Role

At Arco, keeping people safe is at the heart of everything we do. As a Trainee Servicing Technician, you'll play an important role in helping our customers remain compliant and protected while developing the technical skills needed to inspect, maintain and service critical safety equipment.
Based at our workshop in Bracknell, you'll support experienced technicians in delivering specialist safety solutions across areas including Working at Height, Confined Space and Respiratory Protection equipment.
No two days are the same, and you'll have the opportunity to build your technical knowledge, gain industry-recognised qualifications and develop strong relationships with customers across your territory.
As a Trainee Servicing Technician, you'll work as part of a supportive team to provide a professional service that helps customers maintain safe, compliant workplaces.
You’ll receive full training and ongoing support as you develop your skills and progress toward becoming a fully qualified Equipment Services Technician.
This role is working Monday to Friday, 08.30 till 17.00.
Key responsibilities include:

• Supporting experienced technicians with the servicing, inspection, repair and calibration of a wide range of safety equipment.
• Assisting with planned maintenance, six-month inspections and onsite calibrations at customer locations.
• Developing the skills required to deliver Face Fit Testing at customer sites and Arco Safety & Training Centres.
• Supporting customers with equipment hire, delivery and collection services.
• Learning to provide technical advice and guidance to help customers select appropriate safety equipment and services.
• Preparing quotations, completing job cards, maintaining accurate certification and asset records, and supporting invoicing activities.
• Building positive customer relationships and developing an understanding of opportunities to grow equipment service sales.
• Working closely with Customer Experience teams, Sales colleagues, experienced technicians and external suppliers to deliver an exceptional customer experience.
• Completing all required training and working towards relevant technical and professional qualifications.
• Following all company processes, health and safety requirements and quality standards while developing your technical competence.

On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:

• A starting salary of £26,227.50 plus bonus
• 32 days holiday inclusive of bank holidays
• Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
• 2 fully paid Community Volunteering days every year
• An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
• A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
• Free, 24-hour access to our Employee Assistance Programme
• Health Cash Plan where we'll reimburse up to 100% of everyday healthcare costs
• Access to our Learning Management System, to support your personal and career development
• Long-term service awards – we’re proud to have employees who have worked for us for 40 years

The ideal Trainee Servicing Technician will have:

• Excellent customer service and communication skills.
• A practical, hands-on approach and a genuine interest in developing technical skills.
• An interest in health and safety and helping customers stay compliant.
• Excellent attention to detail and a willingness to work carefully and accurately.
• The ability to learn and follow processes thoroughly.
• Basic IT skills and confidence using digital systems.
• A positive attitude towards learning and a willingness to undertake training and achieve industry-recognised qualifications.
• The ability to work effectively as part of a team while also developing the confidence to work independently.
• A willingness to travel to customer sites when required.
• Previous experience working with safety equipment, PPE or engineering equipment would be advantageous but is not essential.
• Knowledge or experience of Face Fit Testing would be beneficial but is not essential.
• A full UK Driving Licence would be preferred but is not essential.

About Us

With a proud 140-year legacy, you’ll be part of something special when you join the UK’s leading safety experts. As the only integrated safety products and services business, Arco’s size, scale and reputation are why we have such an impressive portfolio of satisfied customers.
It’s an exciting time for us, and whatever your role, you’ll play a part in Arco’s journey to become more profitable and sustainable. To drive a performance culture, we consistently invest in our people to ensure we push for shared success. We respect and value everyone’s unique skills, experience and ideas so you’ll have ample opportunity to help shape our future growth and be rewarded for delivering against our targets.
At Arco, inclusion means ensuring everyone feels valued, respected and able to be their best. We celebrate the unique skills, experiences and perspectives each colleague brings, and we’re committed to creating a supportive environment where everyone can thrive. As part of our journey to everyday inclusion, we recognise that individual needs may vary. If you require any reasonable adjustments or additional support during the recruitment process, please let us know. Be Safe, Be Yourself, Be Your Best.