Safety Centre Advisor - Maternity Cover

Adecco Portugal; Binfield; On-site; GBP 25,000 - 31,000; Full time

Job summary

Adecco Group UK & Ireland on behalf of its client seeks a dynamic Safety Centre Advisor to support workplace safety and customer service. This fixed-term maternity cover is a 12-week contract with a full-time schedule, 08:00–17:00, Monday to Friday, in Bracknell.

You will conduct face fit testing, provide expert safety product guidance, and assist customers in selecting equipment, while supporting hiring, servicing, and maintenance of safety gear. Uphold Health & Safety standards at all times.

Qualifications

• Previous experience in a customer-facing role
• Strong dedication to delivering exceptional customer service
• Excellent communication skills
• Proficient IT skills, particularly in Microsoft Office applications
• A full UK driving licence is beneficial

Responsibilities

• Deliver outstanding customer service in a busy environment
• Conduct face fit testing as an accredited Face Fit Tester
• Provide expert technical advice on safety products and assist customers in selecting equipment
• Support the hire, servicing, and maintenance of safety equipment
• Welcome visitors and delegates, conduct site inductions, and enforce safety procedures
• Develop and maintain knowledge of products and services to assist customers
• Manage customer inquiries through to resolution
• Collaborate with colleagues to drive business growth and customer satisfaction
• Engage in outbound calls to promote services and offers
• Uphold Health & Safety standards throughout the site

Skills

Customer-facing experience

Excellent communication

Microsoft Office

Team player

Driving licence

Tools

Microsoft Office

Job description

Location: Binefield, Bracknell
Contract Type: 12 weeks temps to fixed term contract
Annual Salary: £28,035.80
Working Pattern: Full Time, Monday to Friday, 08:00 - 17:00

Our client is seeking a dynamic and customer-focused Safety Centre Advisor to support their commitment to workplace safety and exceptional customer service. This is an exciting opportunity to join a vibrant team on a fixed-term maternity cover contract, where every day brings new challenges and rewards.

Key Responsibilities

• Deliver outstanding customer service in a bustling, multi-functional environment.
• Conduct face fit testing as an accredited Face Fit Tester, ensuring best practise standards are upheld.
• Provide expert technical advice on safety products and assist customers in selecting the right equipment.
• Support the hire, servicing, and maintenance of safety equipment, ensuring all customer needs are met.
• Welcome visitors and delegates, conduct thorough site inductions, and enforce safety procedures.
• Develop and maintain strong knowledge of products and services to better assist customers.
• Manage customer inquiries through to resolution, ensuring a seamless experience.
• Collaborate with colleagues to drive business growth and enhance customer satisfaction.
• Engage in outbound calls to promote services and communicate offers.
• Uphold Health & Safety standards throughout the site to maintain a safe working environment.

What We're Looking For:

• Previous experience in a customer-facing role, preferably in an operational or multi-functional setting.
• A strong dedication to delivering exceptional customer service.
• Excellent communication skills with the ability to build strong relationships.
• Proficient IT skills, particularly in Microsoft Office applications.
• A collaborative team player who thrives in a busy environment.
• Knowledge of safety equipment or confined space products is advantageous but not essential.
• A full UK driving licence is beneficial.

If you are passionate about customer service, safety and fostering positive relationships, this is the perfect opportunity to make a difference!

Adecco is a disability-confident employer.

It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.