Safeguarding Security Officer

Amulet; United Kingdom; Remote; GBP 27,000 - 33,000; Part time

Benefits offered by this job

Employee-owned company

Paid holiday

NEST pension scheme

Training and development

Wagestream pay access

On The Spot awards

Uniform provided

Job summary

Amulet seeks a vigilant security professional to proactively patrol railway environments, deter antisocial behaviour, and ensure customer safety. You will engage with passengers, provide reassurance, and help prevent unlawful access and ticketless travel across routes.

The role demands strong communication, teamwork, and the ability to respond effectively in busy situations. A core part of the job is collaboration with British Transport Police and client staff to uphold safety standards.

Qualifications

• You must have solid verbal and written communication skills.
• You take a proactive approach and comply with health & safety regulations.
• Ability to work in a team and also with initiative when needed.

Responsibilities

• Interact with customers providing high-level reassurance and deter unauthorized access to rail infrastructure.
• Assist in crime and antisocial behaviour prevention through proactive deployments at hotspots.
• Enforce rail byelaws and intervene physically where applicable.
• Provide a visible security presence for passengers on trains and stations.
• Maintain daily logs and activity sheets to track operations.
• Support staff during disruptions to address customer needs.

Skills

Verbal communication

Written communication

Proactive attitude

Health & safety

Teamwork

Job description

PAY RATE:

£14.81 per hour

SHIFT TIMES:

1800 – 0130 (Monday to Saturday)

THE ROLE:

To proactively patrol our client’s infrastructure to deter and detect antisocial behavior, ensuring a safe and secure environment for our client’s customers and staff. If you are someone who likes to interact with people and thrives in a busy environment where no two days are the same, then this role is for you.

RESPONSIBILITIES:

• You will be customer-facing providing high-profile level of reassurance, reducing and preventing unauthorized access to the railway and ticketless travel.
• Assist in the prevention and detection of crime and antisocial behaviour through proactive tasking deployments across the route, supporting hot spot locations.
• Proactive enforcement of railway byelaws through physical intervention skills where applicable
• Provide a clearly identifiable and visible security presence for passengers on trains and on stations.
• Update daily log and activity sheets.
• Assist our client’s staff in times of disruption ensuring customer needs are addressed.
• Carry out reactive security checks, following the HOT and WHAT protocols.
• Deliver meaningful crime prevention measures in an interactive and friendly manner in conjunction with British Transport Police.
• Reduce ticketless travel through ejecting ticketless passengers when assisting at Revenue Protection Operations
• Assist with crowd control as required
• Attend briefings with British Transport Police for Intelligence sharing purpose (RSAS only).
• Ensuring understanding and demonstrable implementation of the company values: Always do right, Always seek better, Always put people first, Be proactive, We Listen

SKILLS:

• You can demonstrate good verbal and written communication skills.
• You take a pro-active approach and attitude to all tasks, responding promptly and in compliance with all required health & safety regulations.
• You can work as part of a team, whilst demonstrating initiative and ability to work independently when required.

LICENCE REQUIREMENTS:

• Possession of a Door Supervisor licence is essential.
• You are RSAS trained (desirable)
• First aid trained (desirable)
• SIA CCTV licence (desirable)

INTERVIEW REQUIREMENTS:

• Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

JOB REQUIREMENTS:

• You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).

BENEFITS:

• We are employee-owned, making you a beneficiary of our future success
• Paid holiday (accrued & pro-rata)
• Enrolment in NEST pension scheme.
• Training and development opportunities
• Wagestream app enables you to draw down up to 40% of your pay before your regular pay day; a great aid to budgeting.
• Excellent service and outstanding acts can be recognised through our OTS (On The Spot) scheme; a voucher and potential submission to the Amulets awards scheme.
• Full company uniform

OUR COMMITMENT TO EQUALITY, DIVERSITY AND INCLUSION:

We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.