Safeguarding Admin & Case Coordinator

The Methodist Church in Britain; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Maple View Medical Practice is seeking an administrative safeguarding support role in a 12-month fixed-term post. The role involves maintaining safeguarding registers, updating patient records, and preparing information for safeguarding meetings.

The successful candidate will have GCSEs including English and Maths, an administration or business support qualification, and experience handling confidential information.

Qualifications

• GCSEs or equivalent, including English and Maths.
• Administration or relevant business support qualification.
• Experience handling confidential and sensitive information.

Responsibilities

• Maintain and update safeguarding registers for children and adults at risk or requiring support.
• Record safeguarding alerts, codes and information accurately in patient records.
• Process incoming safeguarding documentation promptly and add patients to registers where appropriate.
• Prepare cases and information for internal safeguarding meetings and case reviews.
• Provide administrative support to the Safeguarding Lead and Safeguarding Coordinator, prioritising urgent tasks.
• Respond to safeguarding correspondence and emails in the Safeguarding Coordinator's absence or as directed.
• Redact confidential information before documents are stored in patient records.
• Coordinate meetings and communications with health visitors, social workers and other safeguarding partners.
• Organise meetings, prepare agendas, distribute documents, and take minutes and record actions when requested.
• Update patient records after safeguarding meetings to document actions and outcomes.
• Provide regular updates and reports to the ICB Safeguarding Team and notify it promptly of any change to the practice's Safeguarding Lead GP(s).
• Ensure all safeguarding administration follows practice policies, confidentiality requirements and data protection legislation.

Skills

Confidentiality & data protection

Organisational skills

IT skills

Time management

Communication skills

Education

GCSEs incl. English & Maths

Administration or business support qualification

Tools

MS Office

Electronic record systems

Job description

Maple View Medical Practice is seeking an administrative safeguarding support role in a 12-month fixed-term post. The role involves maintaining safeguarding registers, updating patient records, and preparing information for safeguarding meetings.

The successful candidate will have GCSEs including English and Maths, an administration or business support qualification, and experience handling confidential information.