SaaS Implementations Delivery Lead

Amplify-Now; Greater London; On-site; GBP 70,000 - 95,000; Full time

Job summary

Amplify-Now is seeking an organized Project Manager to lead day-to-day delivery of client implementations from kickoff through go-live and into post-implementation hypercare. You will own the project plan, RAID log, and change log, serving as the connective tissue between clients, the delivery team, and supporting Amplify functions.

This hands-on role manages two to four deployments simultaneously, coordinating with Solutions Consultants and internal/external teams to keep scope, timeline, and

Qualifications

• 5+ years in project management, ideally in SaaS, digital transformation, or enterprise software implementations.
• PMP, PRINCE2, or equivalent certification preferred.
• Proven client-facing delivery experience, managing external stakeholders alongside internal teams.
• Comfortable working independently across multiple priorities, tight deadlines, and different time zones (AU/US/UK).
• Based in or around London preferred, for in-region support and close collaboration with the UK team.

Responsibilities

• Delivery & Lifecycle – Guide client implementations through the full lifecycle: kickoff, discovery, configuration, data load, dashboards, training, go-live readiness, and hypercare transition.
• Planning & Governance – Translate the signed-off scope into a baselined plan with clear milestones, owners, and dates; track delivery against the project RACI.
• Risk & Change – Maintain the RAID log, action log, and change log; hold the team and client accountable to dates; manage scope through proper change governance.
• Configuration & Dashboards – Coordinate closely with the design lead to ensure scope, timelines, and signoff are well managed, follow the technical details closely enough to catch gaps or risks before they reach the client.
• Client Communication – Attend client meetings and deliver regular status updates, tailoring the message to the audience and flagging issues before they escalate.
• Documentation & Improvement – Maintain standard PM templates and documentation, and feed lessons learned back into Amplify’s implementation methodology.

Skills

Communication

Organized

Adaptable

Technically fluent

Education

PMP/PRINCE2 certification

Tools

Power BI

Job description

Amplify-Now is seeking an organized Project Manager to lead day-to-day delivery of client implementations from kickoff through go-live and into post-implementation hypercare. You will own the project plan, RAID log, and change log, serving as the connective tissue between clients, the delivery team, and supporting Amplify functions.

This hands-on role manages two to four deployments simultaneously, coordinating with Solutions Consultants and internal/external teams to keep scope, timeline, and