SaaS Implementation & Onboarding Lead

SevenRooms; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

SevenRooms is seeking an Implementation Partner to lead client onboarding and manage multiple implementation projects in a fast-paced environment. You will work closely with clients to customize and configure the SevenRooms platform based on their specific needs.

The ideal candidate has 2+ years experience in customer-facing roles, excellent communication skills, and a background in SaaS or hospitality technology. Join us in driving success for our clients and fostering an inclusive community.

Qualifications

• 2+ years of experience in customer-facing roles, ideally in SaaS or hospitality technology.
• Clear and confident communication abilities.
• Strong critical thinking and problem-solving skills.

Responsibilities

• Manage all onboarding activities to help clients reach value quickly.
• Oversee several implementation projects simultaneously.
• Customize the SevenRooms platform to meet client needs.
• Guide clients through the platform and its tools.
• Collaborate with Sales and Customer Success teams.

Skills

Customer-facing experience

Project management

Communication skills

Problem-solving skills

Attention to detail

Job description

SevenRooms is seeking an Implementation Partner to lead client onboarding and manage multiple implementation projects in a fast-paced environment. You will work closely with clients to customize and configure the SevenRooms platform based on their specific needs.

The ideal candidate has 2+ years experience in customer-facing roles, excellent communication skills, and a background in SaaS or hospitality technology. Join us in driving success for our clients and fostering an inclusive community.