SaaS CX Account Executive: High-Growth Pipeline Builder

Resonate CX; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Resonate CX in London is seeking an Account Executive to drive net new logo client sales for our CX SaaS platform. You will own the full sales lifecycle—from outbound prospecting to negotiating and closing contracts—with mentorship from senior leadership.

You’ll build pipeline, run discovery, apply MEDDIC, and deliver tailored ROI demonstrations to multi-stakeholder buying committees, collaborating with marketing, product, and customer success.

Qualifications

• 2–4 years of B2B SaaS sales experience, preferably CX or related.
• Proven quota attainment in a new business/hunter role.
• Experience applying MEDDIC/MEDDPICC in enterprise-style cycles.
• Experience selling to SMB or Mid-Market organizations.
• Strong outbound prospecting, discovery, and storytelling abilities.

Responsibilities

• Generate a quality pipeline through strategic outbound efforts.
• Lead discovery conversations to uncover pain and quantify ROI.
• Deliver product demonstrations tied to customer outcomes.
• Manage 1–3 month and 3–6 month B2B sales cycles.
• Forecast pipeline and maintain CRM hygiene; close contracts.
• Collaborate across marketing, product, and customer success.

Skills

Outbound prospecting

Discovery conversations

MEDDIC framework

ROI articulation

Storytelling

CRM discipline

Quota attainment

Education

Bachelor's degree (preferred)

Tools

CRM

Job description

Resonate CX in London is seeking an Account Executive to drive net new logo client sales for our CX SaaS platform. You will own the full sales lifecycle—from outbound prospecting to negotiating and closing contracts—with mentorship from senior leadership.

You’ll build pipeline, run discovery, apply MEDDIC, and deliver tailored ROI demonstrations to multi-stakeholder buying committees, collaborating with marketing, product, and customer success.