S26-377 ICT Systems Engineer - Airwave (LC7,8,9)

Lancashire Constabulary; Preston; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Annual leave 25-31 days

LGPS pension

Sick pay

Parental leave

Unions on-site

Blue Light discounts

On-site gym

Cycle to work

Wellbeing support

Hybrid working

Job summary

Lancashire Constabulary is seeking an ICT Systems Engineer - Airwave to join our ICT Department. This role focuses on ensuring reliability and performance of Airwave/ESN systems supporting frontline officers and partner agencies across Lancashire.

The position requires experience with IT infrastructure, fault diagnosis, project planning, and stakeholder engagement, with opportunities for professional development and a hybrid working pattern.

Qualifications

• Experience and knowledge of current IT infrastructure, applications, and systems.
• Experience of working on own initiative, investigating problems, developing solutions, and taking appropriate timely action to resolve them.
• Knowledge and experience of the diagnosis and repair of faults across a range of ICT equipment and systems.
• Experience of and the ability to engage with a wide range of stakeholders, internally and externally.
• Experience of planning and implementing ICT projects.
• HNC or equivalent qualification/ willingness to work towards
• ITIL Foundation Certificate or willingness to work towards and complete
• Project Management qualification or willingness to work towards and complete as part of in house CPD

Responsibilities

• To be responsible for the installation, maintenance, fault diagnosis and resolution, in relation to ICT equipment and services across the Constabulary
• To provide technical advice and support to customers, stakeholders, and ICT staff in order to maximise system performance and to facilitate the implementation of changes and new products/applications
• To contribute to the design, installation, and support of Airwave & ESN systems, including the specification of equipment requirements
• To adhere to systems of internal control operating within Airwaves & ESN ensuring compliance with Constabulary policies and ICT National Standards
• To ensure that systems, installations, and projects are recorded and mapped appropriately

Skills

IT infrastructure knowledge

Problem solving and fault diagnosis

Stakeholder engagement

ICT project planning

Education

HNC or equivalent qualification

ITIL Foundation Certificate or willingness

Project Management qualification or willingness

Job description

Lancashire Constabulary is seeking a skilled and motivated ICT Systems Engineer - Airwave to join our ICT Department.

Effective communication is critical to modern policing. As an ICT Systems Engineer specialising in Airwave, you will play a vital role in ensuring the reliability, resilience and performance of the communication systems that support frontline officers, operational teams and partner agencies across Lancashire.

Key Responsibilities

• To be responsible for the installation, maintenance, fault diagnosis and resolution, in relation to ICT equipment and services across the Constabulary
• To provide technical advice and support to customers, stakeholders, and ICT staff in order to maximise system performance and to facilitate the implementation of changes and new products/applications
• To contribute to the design, installation, and support of Airwave & ESN systems, including the specification of equipment requirements
• To adhere to systems of internal control operating within Airwaves & ESN ensuring compliance with Constabulary policies and ICT National Standards
• To ensure that systems, installations, and projects are recorded and mapped appropriately

Please see the attached job specification for further details.

Skills And Experience

• Experience and knowledge of current IT infrastructure, applications, and systems
• Experience of working on own initiative, investigating problems, developing solutions, and taking appropriate timely action to resolve them.
• Knowledge and experience of the diagnosis and repair of faults across a range of ICT equipment and systems
• Experience of and the ability to engage with a wide range of stakeholders, internally and externally.
• Experience of planning and implementing ICT projects
• HNC or equivalent qualification/ willingness to work towards
• ITIL Foundation Certificate or willingness to work towards and complete
• Project Management qualification or willingness to work towards and complete as part of in house CPD

Vetting And Medical

Please be aware, as a condition of your appointment you must undergo and pass Management and Security Vetting (MV & SC). Please be aware there is a minimum 5 year UK residency requirement for Management vetting and you must be 18 years old at the point of applying. Successful applicants will also be subject to a medical assessment.

Please note, candidates successful at shortlisting will be required to undertake an assessment as part of the interview process.

Benefits

• 25 - 31 days annual leave (role dependant) plus 8 bank holidays pro rata
• Local Government Pension Scheme with contributions from 5.5% to 12.5% depending on your salary
• Sick pay provisions
• Generous maternity / paternity and adoption leave entitlements
• Option to become a member of the onsite unions
• Discounts from various retailers via the Blue Light Scheme
• Access to on-site-gyms – HQ
• Cycle to work scheme
• Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters
• Hybrid / Agile working (role dependant)

Closing date: Tuesday 27th October 2026 at 10am

Artificial Intelligence (AI) Assistance Disclaimer

Whilst we would encourage applicants to not use AI in order to provide their examples within the application form, we accept that candidates may use AI to provide general guidance and inspiration during the completion of the form.

By utilising this functionality, you acknowledge and agree to the following:

• AI-generated content is provided for illustrative purposes only and does not constitute professional, legal, or personal experience.
• You remain fully responsible for the accuracy, authenticity, and originality of all information submitted in your application.
• The inclusion of AI-generated suggestions does not imply endorsement or guarantee of the appropriateness, completeness, or effectiveness.
• The organisation accepts no liability for any consequences, direct or indirect, arising from the use of AI-generated content within this form.

Applicants are encouraged to carefully review and personalise all responses to ensure they accurately reflect their individual experiences, qualifications, and intentions.

Before you complete the online application, we would advise you to read the attached Information and Guidance documents.