Airwave Systems Engineer

Lancashire Constabulary; South Ribble; On-site; GBP 40,000 - 60,000; Full time

Job summary

Lancashire Constabulary's ICT Department is seeking an Airwave Engineer to be based at Hutton HQ. The role focuses on high-quality ICT support through programming, repair and maintenance of equipment.

You will install, maintain, diagnose faults, and resolve ICT equipment and services; provide technical guidance to customers and ICT staff; assist in Airwave system design and deployment; and join the ICT On Call Rota.

Qualifications

• HNC or equivalent qualification with willingness to work towards ITIL Foundation Certificate.
• Minimum 5 year UK residency required for Management Vetting.

Responsibilities

• The installation, maintenance, fault diagnosis and resolution, in relation to ICT equipment and services across the Constabulary.
• Provide technical advice and support to customers, stakeholders and ICT staff to maximise system performance.
• Contribute to the design, installation and support of Airwave systems, including equipment requirements.
• Participate in the ICT On Call Rota.
• Undertake other duties as determined by the Senior Airwave Engineer.

Education

HNC or equivalent qualification

ITIL Foundation Certificate

Job description

Airwave Systems Engineer

Lancashire Constabulary's ICT Department is seeking an Airwave Engineer to be based at Hutton HQ. The site is accessible by public transport and there is also free car parking on site.

The purpose of this role is to deliver high quality provision of ICT customer support and service through programming, repair and maintenance of ICT equipment, ensuring service delivery is aligned to operational and customer needs.

You will also be responsible to:

• The installation, maintenance, fault diagnosis and resolution, in relation to ICT equipment and services across the Constabulary.
• Provide technical advice and support to customers, stakeholders and ICT staff in order to maximise system performance and to facilitate the implementation of changes and new products/applications.
• Contribute to the design, installation and support of Airwave systems, including the specification of equipment requirements.
• Participate in the ICT On Call Rota.
• Undertake other duties and additional responsibilities as determined by the Senior Airwave Engineer, consistent with the grading of the post.

Please be aware there is a minimum 5 year UK residency required for Management Vetting.

You must hold a HNC or equivalent qualification/ willingness to work towards and an ITIL Foundation Certificate or willingness to work towards.