S26-368 Witness Care Administration Assistant (LC3-4)

Lancashire Constabulary; Preston; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Local Government Pension Scheme with 5

Sick pay provisions

Maternity / paternity leave entitle

Blue Light Discounts

On-site gyms

Cycle to work scheme

Health and wellbeing support

Job summary

Lancashire Constabulary is seeking a Witness Care Administration Assistant to join our team at Chorley Police Station. The role involves handling mail and emails, supporting performance data and QA, and using police IT systems to manage data.

You will work in a busy office environment with confidential information, with hybrid/ agile working options depending on the role. Applicants should be prepared for Vetting (RV) and medical assessment as part of selection, with an application closing date

Qualifications

• Experience in administrative/clerical work in a busy office environment dealing with confidential information.
• Experience inputting, updating and maintaining computerised and manual filing/recording systems.
• Ability to file, categorise and code information quickly and accurately.

Responsibilities

• Undertake duties relating to incoming and outgoing mail to ensure an effective service.
• Maintain email accounts to route items to the appropriate staff member.
• Support Witness Care Unit management with performance data and QA processes.
• Use Constabulary IT systems to maintain, input and extract data.

Skills

Administrative experience

Data entry

Confidential information handling

Tools

Police IT systems

Job description

Lancashire Constabulary is looking for an enthusiastic and motivated Witness Care Administration Assistant to join our dedicated team based at Chorley Police Station.

Key Responsibilities

• Undertake all duties relating to incoming and outgoing mail thus ensuring an effective service is provided.
• Maintain e-mail accounts ensuring incoming items reach the appropriate member of staff
• Provide support to the Witness Care Unit management in respect of performance data and quality assurance processes
• Use Constabulary IT systems in accordance with corporate procedures to maintain, input and extract data.

Please see the attached job specification for further details.

Skills And Experience

• Experience of working in an administrative/clerical role within a busy office environment dealing with confidential information
• Experience of inputting, updating and maintaining computerised and manual filing/recording systems
• Experience of filing, categorising and coding information quickly and accurately

Vetting And Medical

Please be aware, as a condition of your appointment you must undergo and pass Recruitment Vetting (RV). Please be aware there is a minimum 3 year UK residency requirement for Recruitment vetting and you must be 18 years old at the point of applying. Successful applicants will also be subject to a medical assessment. Please note, candidates successful at shortlisting will be required to undertake an assessment as part of the interview process.

Benefits

• 25 - 31 days annual leave (role dependant) plus 8 bank holidays pro rata
• Local Government Pension Scheme with contributions from 5.5% to 12.5% depending on your salary
• Sick pay provisions
• Generous maternity / paternity and adoption leave entitlements
• Option to become a member of the onsite unions
• Discounts from various retailers via the Blue Light Scheme
• Access to on-site-gyms – HQ
• Cycle to work scheme
• Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters
• Hybrid / Agile working (role dependant)

Closing date: Tuesday 27th October 2026 at 10am

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Before you complete the online application, we would advise you to read the attached Information and Guidance documents.