RTT and Validation Performance Manager

Homerton Healthcare NHS Foundation Trust; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

Homerton Healthcare NHS Foundation Trust is seeking an RTT and Validation Performance Manager to lead RTT performance and operational delivery across Outpatient bookings, Surgical bookings and RTT Validation teams, ensuring accurate data and delivery of national RTT standards.

The post holder will manage pathways from referral to treatment, provide strong line management, coordinate with divisional teams, and drive governance, reporting and financial management within the directorate.

Responsibilities

• Lead OPD, Surgical Bookings, and RTT Validation teams to deliver high-quality patient pathway management, accurate RTT reporting, and achievement of national access standards.
• Coordinate planning and delivery of RTT and validation teams within available resources, ensuring a high-quality service.
• Partner with divisional management and senior stakeholders to meet RTT performance targets and governance requirements.

Job description

The RTT and Validation Performance Manager is responsible for leading RTT performance and operational delivery across key patient administration functions, including Outpatient (OPD) bookings, Surgical Bookings, and RTT Validation teams.

The post holder ensures that patient pathways are efficiently managed from referral through to treatment, with a strong focus on data accuracy, validation, and delivery of national RTT standards.

You will help ensure safe and effective care through effective line management and teamwork, and by making sure administrative processes and information flow are efficient. Building strong working relationships across staff groups is essential, along with excellent written and verbal communication skills.

The successful candidate will have a working knowledge of Microsoft programs; experience in a clinical setting, collating and reporting data, and good problem-solving skills. The ability to lead change and bring structure to discussions and processes is central to the role. Experience with budgets, NHS activity and finance processes would be advantageous.

• Please note that this vacancy may close earlier than the stated closing date if a high volume of applications is received. **
• Responsible for leading OPD, Surgical Bookings, and RTT Validation teams to deliver high-quality patient pathway management, accurate RTT reporting, and achievement of national access standards.
• Co-ordinate the planning and delivery of RTT and validation team within the resources available, ensuring a high quality service is provided.
• Work in partnership with the divisional management team, including the Associate Direcotor of Access, Head of Patient Administration and Outpatients, Head of Nursing and patient administration team to ensure the achievement of RTT performance and other local and national clinical and non-clinical targets and delivery of high quality care
• Provide first line operational management to administrative departments and supervise systems and processes (including oversight of RTT performance, Validation processes, staffing and skill mix)
• To lead on the Trust achieving its RTT targets and local RTT standards across all the divisions.
• In liaison with the Quality leads in the department and in the division, ensure appropriate systems and processes are established in departments and areas to support the robust reporting and progress of governance, risk and safeguarding issues
• Manage designated financial resources within budget and support the divisional management team in financial management within the directorate

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

For further details / informal visits contact: Name: Anish Patel Job title: Head of Outpatients and Patient Administration Email address: [e-mail]