RTM Resource Officer, Senior Associate - 12m FTC

PwC UK; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Empowered flexibility

Flexible working week

Private medical cover

Virtual GP access

Volunteer days (6)

Job summary

PwC UK is seeking a Resource Officer to help deploy the right people to the right opportunities. You’ll support resource planning, workforce analysis and capacity management to enable effective project delivery and operational excellence.

You will develop analytical and stakeholder management skills while contributing to strategic workforce decisions in a fast-paced, growing professional services environment.

Qualifications

• Experience in workforce planning, resourcing, recruitment, project management or a related operational role within a professional environment.
• Confident communicator who can build relationships, influence stakeholders and collaborate across all levels of the business.
• Ability to manage competing priorities and work across multiple workstreams in a fast-paced environment.
• Comfortable working with systems and data, with strong Microsoft Office skills, particularly Excel; experience of workforce planning tools would be beneficial.
• Excellent attention to detail and ability to maintain accuracy with large volumes of information and reporting.
• Proactive, resilient and solutions-focused, with the confidence to escalate risks when needed and seek opportunities to improve.

Responsibilities

• Produce and analyse workforce and resource management reporting to support business decision-making.
• Maintain accuracy and integrity of workforce planning data and update key systems for forecasting, budgeting and deployment.
• Build relationships with stakeholders across the business and communicate resource needs to support delivery.
• Identify resourcing risks and process improvements using data-driven insights to enhance efficiency and reporting.

Skills

Workforce planning

Tools

Excel

Job description

About The Role

As a Resource Officer, you will help ensure the right people are deployed to the right opportunities at the right time. Working closely with stakeholders, project teams and onshore resourcing teams, you will support resource planning, workforce analysis and capacity management to enable effective project delivery and operational excellence. This is an excellent opportunity to develop your analytical, organisational and stakeholder management skills while contributing to strategic workforce decisions in a fast-paced and growing business.

As a Resource Officer, you will help ensure the right people are deployed to the right opportunities at the right time. Working closely with stakeholders, project teams and onshore resourcing teams, you will support resource planning, workforce analysis and capacity management to enable effective project delivery and operational excellence. This is an excellent opportunity to develop your analytical, organisational and stakeholder management skills while contributing to strategic workforce decisions in a fast-paced and growing business.

What Your Days Will Look Like

• Produce and analyse workforce and resource management reporting, providing insights on utilisation, capacity, deployment and operational performance to support business decision-making.
• Maintain the accuracy and integrity of workforce planning data, performing quality checks and updating key systems to support effective forecasting, budgeting and resource deployment.
• Build relationships with stakeholders across the business, acting as a trusted point of contact to communicate resource needs, manage priorities and support successful delivery.
• Identify resourcing risks and process improvement opportunities, using data-driven insights and technology to enhance efficiency, improve reporting and drive operational excellence.

This Role Is For You If

• You have experience in workforce planning, resourcing, recruitment, project management or a related operational role within a professional environment.
• You are a confident communicator who can build strong relationships, influence stakeholders and collaborate effectively across all levels of the business.
• You can manage competing priorities, work across multiple workstreams and remain organised in a fast-paced environment.
• You are comfortable working with systems and data, with strong Microsoft Office skills, particularly Excel; experience of workforce planning tools would be beneficial.
• You have excellent attention to detail and can maintain accuracy when handling high volumes of information and reporting.
• You are proactive, resilient and solutions-focused, with the confidence to manage expectations, ***escalate*** risks when needed and continuously seek opportunities to improve.

What You’ll Receive From Us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.