Roving Receptionist

Primary Care Sheffield Ltd; Sheffield; Sur place; GBP 12 000 - 15 000; Temps partiel

Résumé du poste

Primary Care Sheffield Ltd is seeking a Roving Receptionist to support nine GP practices across Sheffield. You will be the first point of contact for patients, delivering excellent customer service and handling administrative tasks.

This zero-hours role covers reception across multiple sites and requires flexibility and a patient-centred approach. You will manage appointments, answer calls and emails, update patient records using SystmOne, and support clinicians with essential admin.

Responsabilités

• First point of contact for patients, delivering excellent customer service and handling administrative tasks.
• Cover reception across nine GP practices and providing flexible support as a roving receptionist.
• Manage appointments, answer calls and emails, update patient records using SystmOne, and support clinicians with essential admin.

Description du poste

We are looking for a Roving Receptionist to join the PCS team and play a vital role in helping patients access the care and support they need. This varied, zero-hours role involves working across our 9 GP practices, supporting different teams and bringing your skills to where they are needed most.

You will be the first point of contact for patients providing excellent customer service and efficient administrative support., This is a 0 hour role where you will cover reception across any of our 9 practices.

You will be the first point of contact for patients, managing appointments, answering calls and emails, updating patient records using SystmOne, and providing essential administrative support to clinicians. You will deliver excellent customer service, handle sensitive information with confidentiality, and ensure every patient is treated with dignity, respect and compassion.

Primary Care Sheffield (PCS) is a not-for-profit healthcare organisation delivering NHS services across Sheffield, including primary care, community services and mental health. We work in partnership with NHS organisations, GP practices and local communities to break down barriers to different types of services and bring high-quality, accessible care closer to the places people live.

Our values are at the heart of everything we do, they shape how we work and how we treat one another, our values are to be innovative, open, person-centred, ambitious and empowering. We are committed to creating a supportive and inclusive environment where our people can develop, contribute ideas and make a meaningful difference to the patients and communities we serve.

PCS is a Disability Confident employer committed to a supportive and inclusive workplace. We welcome applications from people of all backgrounds. If you need reasonable adjustments or additional support during the recruitment process, please let us know when you apply.