Route Dispatch Supervisor for 30–60 Drivers (Flexible Schedule)

Leesel Transportation; Braintree; On-site; GBP 21,000 - 30,000; Full time

Job summary

Local Motion, LLC in Boston seeks a Transportation Coordinator to supervise 30-60 drivers and monitors, and organize routes across regions to meet client needs. You will log calls, relay information, resolve operational issues, and maintain records for monthly billing while upholding company policies and delivering professional service to guardians, clients, and partner organizations.

Be prepared to work in a fast-paced office environment, with a flexible schedule including early shifts and

Qualifications

• Must have prior supervising experience.
• Self-motivated, show initiative, and have a strong work ethic.
• Excellent customer service skills, be detail-oriented, and like solving problems.
• Learn the programs, clients, and employees sufficiently to determine appropriate assignments.
• Enjoy working with children.
• Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
• Must maintain a safe driving record and driver’s license and respond to coverage needs as required.
• Must be able to work comfortably in a small and busy office environment.
• Must be able to sit, stand, stretch, reach, lift and walk during an 8-hour shift.
• Must be flexible and adaptable with ever-changing assignments.
• Flexible schedule including early morning shifts.

Responsibilities

• Supervise and advise 30-60 drivers and monitors.
• Develop and implement efficient routes across regions with regard to client needs; assign driver tasks reflecting skills.
• Receive, record, retrieve and deliver messages; solve operational problems while maintaining professional relations.
• Maintain compliance with company policies; develop driver skills through discussion and example.
• Promote good performance and handle reassignment or appropriate discipline for non-compliance.
• Spend time behind the wheel to know routes, clients, drivers, and programs; provide emergency back-up for absent drivers.
• Build and maintain a professional rapport with customers including programs, guardians, and clients.
• Maintain detailed and organized records for monthly billing.

Skills

Supervising experience

Customer service

Problem solving

Organizational skills

Adaptability

Working with children

Tools

Microsoft Office

Excel

Word

SharePoint

Outlook

Google Chrome

Android tablets

Job description

Local Motion, LLC in Boston seeks a Transportation Coordinator to supervise 30-60 drivers and monitors, and organize routes across regions to meet client needs. You will log calls, relay information, resolve operational issues, and maintain records for monthly billing while upholding company policies and delivering professional service to guardians, clients, and partner organizations.

Be prepared to work in a fast-paced office environment, with a flexible schedule including early shifts and