Rough Sleeping Outreach and Assessment Worker

SPEAR London; England; Presencial; GBP 30.714 - 37.539; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

26 days holiday plus public holidays

24/7 Employee Assistance Programme

Health support services

Cycle to Work Scheme

Interest-free season ticket loan

Extra leave for moving house

Life assurance

Enhanced maternity and adoption pay

Ongoing training and development

Discounts with Blue Light Card

Descripción de la vacante

A charity organization is seeking a Rough Sleeping Outreach and Assessment Worker to help end homelessness in Richmond and Wandsworth. The role requires conducting street outreach and providing support plans to individuals experiencing homelessness. Candidates should have experience working with vulnerable adults and be comfortable with late-night shifts. The position offers competitive pay, generous holiday, and various benefits, including career development opportunities and a supportive work environment.

Formación

• Experience working with vulnerable adults, ideally in homelessness or a related field.
• Confidence to work late-night shifts.
• Ability to build relationships quickly.

Responsabilidades

• Conduct late-night street outreach and daytime reception shifts.
• Help individuals move into safe accommodation.
• Provide trauma-informed support and personalized action plans.
• Work with partner agencies to connect clients to services.
• Maintain accurate case notes using necessary systems.

Conocimientos

Working with vulnerable adults

Building rapport quickly

Staying calm under pressure

Collaborating with partner agencies

Descripción del empleo

Rough Sleeping Outreach and Assessment Worker

Join SPEAR London as a Rough Sleeping Outreach and Assessment Worker and help end homelessness across Richmond and Wandsworth. As a Rough Sleeping Outreach and Assessment Worker, you’ll play a vital role in our Street Outreach Service and the new 24‑hour Assessment Centre. One night you could be out on the street engaging with people sleeping rough, the next day you might be welcoming someone to the centre, creating a support plan, and linking them to housing and health services.

Base pay range

£34,127 per annum

Lavender Hill, Clapham Junction (with work across Richmond and Wandsworth Boroughs)

Full‑time, 37.5 hours per week on a rota

Responsibilities

• Carry out late‑night street outreach and daytime reception shifts as part of a rota.
• Build trusting relationships with people who are rough sleeping and help them move quickly into safe accommodation.
• Provide trauma‑informed, person‑centred support, including assessments, personalised action plans and follow‑on help to sustain tenancies.
• Work closely with partner agencies to connect clients to health, housing and other specialist services.
• Keep accurate case notes and share information securely using CHAIN and InForm systems.

About you

You bring experience of working with vulnerable adults, ideally in homelessness or a related field, and you’re confident working late‑night shifts. You can build rapport quickly, stay calm under pressure, and work well with partner agencies. Above all, you believe that homelessness should be rare, brief, and non‑recurring.

Benefits

• Generous holiday – 26 days plus public holidays (pro rata), rising by up to five extra days with length of service.
• Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money, and legal advice.
• Health support – Occupational health service and free annual eye test (with contribution towards glasses if required).
• Cycle to Work – Save on a new bike and accessories through salary sacrifice.
• Season ticket loan – Interest‑free loan for annual travel passes.
• Moving house day – Extra day’s leave when you move home.
• Financial security – Life assurance (4× salary) and interest‑free emergency staff loan.
• Family‑friendly policies – Enhanced maternity and adoption pay, plus flexible working options.
• Career development – Ongoing training, learning, and progression opportunities.
• Blue Light Card – Discounts across a wide range of shops, restaurants and services.

Seniority level

Associate

Employment type

Full‑time

Job function

Other