Rough Sleeper Navigator - East Devon District Council

Devon County Council; Devon and Torbay; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Generous leave

Learning & development

Wellbeing support

Inclusive workplace

Job summary

East Devon District Council is seeking a Rough Sleeper Navigator to support individuals experiencing rough sleeping in securing and sustaining accommodation. The role includes proactive outreach, wrap-around support for those in temporary accommodation, and collaboration with partners to create pathways out of homelessness.

The successful candidate will use trauma-informed engagement, be highly organised, and willing to travel as required.

Qualifications

• Excellent communication and interpersonal skills with a trauma-informed approach.
• Ability to engage and build trust with vulnerable individuals.
• Highly organised, proactive and resilient in challenging situations.
• Willingness to travel as required under the Equality Act.

Responsibilities

• Support individuals experiencing rough sleeping to secure and sustain accommodation.
• Conduct proactive outreach and engage with people sleeping rough and in temporary housing.
• Manage a diverse caseload, assess needs, and provide tailored, person-centred support.
• Liaise with partner agencies to develop pathways away from homelessness.

Skills

Communication skills

Interpersonal skills

Trauma-informed approach

Organisation

Job description

Location: Blackdown House, Honiton/Flexible working

About the role

As a Rough Sleeper Navigator, you will play a pivotal role in supporting individuals experiencing rough sleeping to secure and sustain accommodation.

Through proactive outreach you will engage with people sleeping rough, alongside providing wrap around support to those residing in temporary accommodation and individuals transitioning into settled housing.

You will manage a diverse caseload, working independently to assess needs, and provide tailored, person-centred support to help people to achieve positive outcomes whilst also liaising with partner agencies to develop effective pathways away from homelessness.

About you

We are seeking a passionate, motivated individual with a positive, solution-focused approach and a genuine commitment to supporting vulnerable people.

You will possess excellent communication and interpersonal skills, with the ability to effectively engage and build trust with individuals using a trauma informed approach.

Highly organised and proactive, you will be committed to achieving positive outcomes for clients and willing to go the extra mile to support them.

Resilience, determination, and the ability to remain calm and professional when managing challenging situations are essential.

The ability to travel according to the needs of the role, with reasonable adjustments according to the Equality Act if required, is essential.

Why Join Us?

At East Devon District Council, our people are at the heart of everything we do. Through our One Team East Devon approach, we work together across services to deliver the best outcomes for our communities.

Guided by our We Connect, Grow, Thrive employee offer, we're committed to creating a workplace where people feel connected, supported to develop, and able to thrive. With a strong focus on wellbeing, flexibility, inclusion and learning, this is an exciting time to join us and help shape the future of local government in Devon.

What We Offer

• Competitive salary and Local Government Pension Scheme
• Flexible and hybrid working opportunities
• Generous annual leave entitlement
• Learning and development opportunities
• Health and wellbeing support
• A supportive and inclusive working environment