Rough Sleeper Recovery Worker

Forward Trust; Canterbury; On-site; GBP 23,000 - 29,000; Full time

Job summary

Forward Trust is recruiting a Rough Sleeper Recovery Worker to support adults 18+ experiencing homelessness in Canterbury. You will work within the Rough Sleepers Initiative to help clients access accommodation, treatment and wider health and housing services.

You will carry a small caseload, deliver person-centred interventions using harm reduction and recovery approaches, and collaborate with outreach workers to build pathways into services.

Qualifications

• Experience in substance misuse services and homelessness support.
• Ability to engage individuals with complex needs and trauma.
• Understanding of harm reduction and recovery approaches.
• Ability to assess risks and develop tailored support plans.

Responsibilities

• Completing comprehensive assessments and risk management plans.
• Delivering harm reduction guidance and one-to-one interventions.
• Facilitating group-work and engaging clients in services.
• Collaborating with outreach workers and partner agencies.
• Coordinating with healthcare, Probation and housing teams.
• Ensuring joined-up support for substance misuse, health and housing.
• Contributing to targets and measuring outcomes for the initiative.

Skills

Empathy

Communication

Organisation

Trauma awareness

Job description

Rough Sleeper Recovery Worker

Location: Canterbury

Salary: £26,000 per annum

About the Role

Are you passionate about supporting people experiencing homelessness to make positive changes and move towards a safer, more stable future? Do you have experience working with people affected by substance misuse and complex needs, and the commitment to engage with individuals who may face significant barriers to accessing support?

We have an exciting opportunity to join the Rough Sleepers Initiative in Canterbury as a Rough Sleeper Recovery Worker, supporting adults aged 18 and over who are experiencing homelessness and drug and alcohol issues.

Working alongside outreach workers within a multi-agency setting, you will provide specialist, person-centred support to individuals sleeping rough or at risk of homelessness. Your focus will be on helping people move away from the streets and into suitable accommodation, while preventing street homelessness wherever possible. You will work with individuals experiencing complex challenges, building trusting relationships and helping them access the treatment, healthcare and wider support they need.

You will manage a small caseload of individuals with the most complex needs, providing intensive, tailored support to help them engage with services and work towards recovery. Using both harm reduction and abstinence-based approaches, you will deliver interventions that reflect each person's circumstances, needs and goals.

• completing comprehensive assessments, developing risk management plans and implementing SMART care plans.
• providing appropriate harm reduction advice and guidance, delivering structured one-to-one interventions and facilitating group-work sessions to encourage engagement, reduce risks and support positive change.
• working collaboratively with outreach workers and partner agencies to develop effective pathways into treatment and support services for people who may be difficult to engage.
• sharing your specialist knowledge by providing advice, guidance and training to other outreach workers, helping to strengthen their confidence and effectiveness in supporting individuals with complex needs.
• coordinating with healthcare services, Probation, Housing Options Teams and other community organisations to promote continuity of support.
• ensuring that individuals receive joined-up support to address their substance misuse, health, housing and wider wellbeing needs.
• contributing to achieving the targets set by Forward and the Rough Sleepers Initiative, with a particular focus on measuring outcomes and demonstrating positive progress for the people you support.

Through effective partnership working with healthcare services, Probation, Housing Options Teams and other community organisations, you will help coordinate care and promote continuity of support. You will play a key role in ensuring that individuals receive joined-up support to address their substance misuse, health, housing and wider wellbeing needs.

The role will cover the Canterbury District, with occasional travel outside the area where necessary to support clients placed in emergency accommodation elsewhere. Flexibility is essential, and working hours may include early mornings, late evenings and weekends.

This is a rewarding opportunity to make a meaningful difference to some of the most vulnerable members of our community, helping people move away from rough sleeping, access treatment and take steps towards lasting recovery and stability.

About You

You will be an enthusiastic, empathetic and resilient practitioner with experience in substance misuse services and a genuine commitment to supporting people experiencing homelessness and multiple disadvantages. You will understand the complex challenges faced by people sleeping rough and be confident working with individuals who may have experienced trauma, exclusion and difficulties engaging with services.

You will be proactive and organised, with the ability to assess situations promptly, identify risks, develop appropriate support plans and take practical action in complex and sometimes unpredictable circumstances. You will understand the importance of professional boundaries while building trusting, respectful relationships that empower individuals to engage with treatment and work towards their own goals.

Above all, you will be passionate about helping people who are often excluded from traditional services to access the support they need. You will be flexible, non-judgemental and committed to working in partnership with individuals and other professionals to reduce harm, improve engagement and create opportunities for lasting change.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Please note that remote roles may require occasional travel for site visits, training and meetings.