Rough Sleeper Navigator

St Mungo; Greater London; Presencial; GBP 28 000 - 32 000; Tempo integral

Resumo da oferta

St Mungo’s in London seeks a Rough Sleeper Navigator for the Kensington and Chelsea Navigator Team. This fixed-term 12-month contract supports individuals who experience homelessness, delivering bespoke, through-care casework to sustain safe housing and prevent renewed homelessness.

You will build relationships with local authorities and housing providers, facilitate access to health services, and lead complex casework with trauma-informed practice while working across London locations with

Qualificações

• Commitment to addressing homelessness and vulnerability.
• Strong written and verbal communication.
• Ability to influence partner agencies and stakeholders.
• Excellent planning and organisational skills for independent, remote work.
• Trauma-informed approach in client support and boundaries.

Responsabilidades

• Build and maintain relationships with local authorities, homeless services, and housing providers.
• Provide client-centred support to access health care, work, and training opportunities.
• Lead complex cases, develop action plans and coordinate across services.

Conhecimentos

Commitment to homelessness issues

Communication skills

Influencing

Planning and organisation

Trauma-informed practice

Descrição da oferta de emprego

Are you passionate about making a lasting difference, using your skills to help people experiencing homelessness achieve homes that last?

This post is offered as a 12 month fixed term contract (secondment for internal applicants)

We have an exciting opportunity to join the Kensington and Chelsea Navigator Team as a Rough Sleeper Navigator. We work with a fixed cohort of identified rough sleepers, providing bespoke, through care case work to individuals who require specialist support and multi-disciplinary approach to remain away from the streets and sustain secure accommodation; and avoiding a return to homelessness.

In the Navigator role you will

• Build and maintain productive relationships with internal and external stakeholders including local authorities, other homeless services and housing providers.
• Provide a client centred approach, offering support and advice to access health care for physical and/ or mental health conditions, work and training opportunities and the relevant support for other support needs.
• Support the outreach team by taking lead with complex clients cases, developing clear and detailed action plans which effectively articulate recommendations and influence partner agencies to secure agreement and achieve positive outcomes.

Where you’ll be working

• In this role you will work across different locations to ensure support is provided to clients where it is needed, across London in team offices, on the streets, local day centres, housing options and in people’s homes
• Core hours are 9-5, Monday – Friday, however, flexibility will be required and the post-holder will be expected to work some evenings and bank holidays as well as occasionally supporting our Outreach team with some shifts.

What we’re looking for

We are looking for someone who shares our aims, and will be dedicated to empowering people to make positive change. If you can bring the below, we encourage you to apply:

• Commitment and understanding around the issues faced by homeless and vulnerably housed people and the difficulties they experience in accessing services.
• Thorough understanding of professional sector-specific working practices, the ability to work with a considered and trauma-informed approach, with good professional boundaries.
• Influencing and networking skills, able to present written and verbal action plans in a multi-disciplinary environment, to ensure the right support is in place for clients.
• Good communication skills with the ability to build positive relationships with individuals, sometimes in a relatively short space of time, and to maintain relationships, regardless of the situation.
• Excellent planning and organisational skills are required as you will be working independently including lone working across London.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Closing date: 22:59 on 10 November 2026

Interview and assessments on: 23 November 2026

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Visa sponsorship eligibility

Please note, This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.