Outreach Support Worker

St Mungo; Oxford; On-site; GBP 21,000 - 27,000; Full time

Job summary

St Mungo’s Oxford Street Outreach team is recruiting Outreach Workers to provide a rapid response to people sleeping rough across Oxford City, linking them with healthcare, benefits and housing advice.

You will assess needs, deliver person-centred support, and work with multi-disciplinary teams to meet clients’ individual needs. The role includes early starts and possible weekend shifts.

Qualifications

• Good communication skills and ability to network with a variety of people.
• Understanding of the complex issues faced by homeless people and difficulties in accessing services.
• Resilience and patience to support clients with complex needs.

Responsibilities

• Assess clients' needs and deliver person-centred support.
• Work in partnership with multi-disciplinary teams and agencies.
• Provide rapid response to people sleeping rough and connect them to health, benefits and housing services.

Skills

Communication

Relationship building

Networking

Job description

Do you want to get out there and work in a role where you will support an end to rough sleeping in Oxford?

We are looking for people to join the St Mungo’s Street Outreach service; our dynamic street outreach team in Oxford who provide a rapid response service to people who are sleeping rough across Oxford City. The dedicated team works proactively as part of Oxfordshire’s Homeless Alliance to support people who are sleeping rough on the street with key healthcare, benefits, and accommodation support and advice.

• Working as an Outreach Worker you will work with people to assess their needs and deliver a person centred support, as well as working in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
• It’s not always an easy job, but the exciting opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping is highly rewarding.

You will work on a weekly shift rota Monday – Friday including early shifts starting from around 6am and additional shifts from 9am-5pm office hours. Some weekends, bank holidays and late shifts may also be required to ensure we are available to support people experiencing homelessness when they need us the most.

About you

We are always on the lookout for people who share our ambitions. You don’t need direct experience to succeed in this rewarding role; if you are ready to get out there and support our clients, we encourage you to apply!

• If you have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services we encourage you to apply!
• If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Closing date: 22:59 on 9 November 2026

Interview and assessments on: 20 November 2026

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Visa sponsorship eligibility

Please note, This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.