Rotating Network Receptionist: Front-of-House Guest Services

Rapportservice; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Travel discounts

Grocery discounts

Life assurance and cash rewards

Contributory pension scheme

Wellness programs

Employee Assistance Program

Job summary

Rapport Guest Services is seeking a Dedicated Network Receptionist to cover premium buildings in Regent Street and St James’s. You will rotate across sites, managing front-of-house duties, greeting guests, and coordinating meeting room bookings with a focus on consistent, high-quality service.

The role offers a 40-hour week on a shift rota (7:30 AM to 8 PM, Monday to Sunday). You will work within a sociable, collaborative team and gain exposure to a diverse property portfolio while pursuing

Qualifications

• Lives Rapport values and demonstrates rapport-building.
• Confident, upbeat approach with ability to adapt and build rapport with stakeholders.
• Strong presentation and interpersonal skills; polished written, verbal, phone and email etiquette.

Responsibilities

• Develop a strong understanding of each building within the client’s portfolio to support flexible coverage.
• Maintain a flexible, can-do attitude across all tasks and locations.
• Anticipate and respond to the needs of clients and visitors.
• Oversee meeting room bookings and ensure they are correctly booked out and turned over.
• Greet and assist all guests and visitors with professionalism and courtesy.
• Provide consistently high standards of service delivery.
• Work proactively and efficiently to ensure timely and reliable support; manage emails and phone calls promptly and professionally.

Skills

Interpersonal skills

Customer service

Multitasking

Communication

Job description

Rapport Guest Services is seeking a Dedicated Network Receptionist to cover premium buildings in Regent Street and St James’s. You will rotate across sites, managing front-of-house duties, greeting guests, and coordinating meeting room bookings with a focus on consistent, high-quality service.

The role offers a 40-hour week on a shift rota (7:30 AM to 8 PM, Monday to Sunday). You will work within a sociable, collaborative team and gain exposure to a diverse property portfolio while pursuing