Rota Lead

Royal Cornwall Hospitals Trust; Truro; On-site; GBP 42,000 - 54,000; Full time

Job summary

Royal Cornwall Hospitals NHS Trust is seeking a proactive Rota Coordinator to lead complex rota planning, ensure compliance with workforce regulations, and collaborate with clinical and managerial teams to deliver safe, high-quality patient care.

The post holder will provide expert rota advice, develop staffing solutions, and maintain rotas 8–12 weeks in advance, while reporting KPIs and liaising with stakeholders across this Trust. A flexible, proactive, and autonomous approach is required.

Qualifications

• Educated to degree level or equivalent training and/or experience in business administration, management or other relevant subject area.
• Extensive experience in an administration setting with advanced skills related to scheduling, diary management and organisation.
• Experienced in monitoring projects and programmes of work in work area.
• Highly experienced in using excellent communication skills on the telephone, face to face and through electronic communications.
• Highly experienced in dealing with business sensitive information with colleagues at multiple levels across the organisation.
• Experienced in dealing with complex information at source and presenting, changing style to fit the audience and gain agreement/collaboration.
• Highly experienced in using a variety of IT systems proficiently.
• Excellent interpersonal skills with the ability to communicate with anxious staff where there may be cultural or language difficulties.
• Understanding of confidentiality, GDPR, and NHS data protection policies.
• Ability to work under pressure and prioritise tasks, motivating and coaching staff to drive positive outcomes, meeting deadlines.
• Advanced problem solving skills and strong organisational skills.
• Ability to manage multiple tasks in a busy environment.
• Confident and capable of using standard Microsoft software applications.
• Experienced in designing and populating staff rosters.

Responsibilities

• Rota Management: Produce and maintain accurate rotas to a minimum of 8-12 weeks in advance.
• Workforce Coordination: Act as the first point of contact for all medical staffing and rota issues, providing specialist guidance.
• Systems & Reporting: Produce regular reports on staffing levels, rota compliance, and workforce KPIs for divisional meetings.
• Communications and Liaison: Establish and maintain strong communication links across the Trust to ensure engagement of stakeholders and successful integration of new working practices.

Skills

Scheduling

Diary management

Communication

Confidentiality

GDPR awareness

IT systems

Problem solving

Organisation

Multi-tasking

Microsoft software

Education

Degree level or equivalent in business administration/management or related subject

Tools

Microsoft Office

Job description

The Rota Coordinator is responsible for the autonomous management, coordination, and optimisation of medical staffing rotas to ensure safe, efficient and effective service delivery.

The post holder will lead on complex rota planning, maintain compliance with contractual requirements, workforce legislation and regulations, identify gaps, plan solutions, and work collaboratively with clinical and managerial colleagues to maintain high-quality patient care.

Within their Division and providing Trust wide support when required, the postholder will acts as specialist, providing advice on rota management, resource planning, and relevant legislation and policies.

The role requires a high level of autonomy, judgement and problem-solving, managing complex rotas, liaising with clinical teams and temporary staffing whilst maintaining a high quality provision of service.

Main duties of the job

Rota ManagementProduce and maintain accurate rotas to a minimum of 8-12 weeks in advance.

Workforce CoordinationAct as the first point of contact for all medical staffing and rota issues, providing specialist guidance.

Systems & ReportingProduce regular reports on staffing levels, rota compliance, and workforce KPIs for divisional meetings.

Communications and LiaisonEstablish and maintain strong communication links across the Trust to ensure the engagement of stakeholders and the successful integration of new working practices.

About us

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

Royal Cornwall Hospital in Truro

St Michael's Hospital in Hayle

As a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.

We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality. We are RCHT.

Job responsibilities

To be an employee of the NHS you need to successfully complete the following:

• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Person Specification

Qualifiactions, Experience and Knowledge

• Educated to degree level or equivalent training and/or experience in business administration, management or other relevant subject area
• Extensive experience in an administration setting with advanced skills related to scheduling, diary management and organisation
• Experienced in monitoring projects and programmes of work in work area
• Highly experienced in using excellent communication skills on the telephone, face to face and through electronic communications
• Highly experienced in dealing with business sensitive information with colleagues at multiple levels across the organisation
• Experienced in dealing with complex information at source and presenting, changing style to fit the audience and gain agreement/collaboration
• Highly experienced in using a variety of IT systems proficiently
• Excellent interpersonal skills with the ability to communicate with anxious staff where there may be cultural or language difficulties
• Understanding of confidentiality, GDPR, and NHS data protection policies
• Ability to work under pressure and prioritise tasks, motivating and coaching staff to drive positive outcomes, meeting deadlines
• Advanced problem solving skills and strong organisational skills
• Ability to manage multiple tasks in a busy environment
• Confident and capable of using standard Microsoft software applications
• Experienced in designing and populating staff rosters

Qualities

• Able to work effectively as part of a team and on own initiative
• Confident, diplomatic and calm in challenging situations
• Alignment with NHS and RCHTs values
• Acts with integrity & professionalism, achieving & sustaining high standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Group Manager - Obstetrics and Gynaecology