Rota Lead

Transformation Unit; Truro, Hayle, Heamoor; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

Childcare Co-ordination Team

Job summary

Royal Cornwall Hospitals NHS Trust (RCHT) is seeking a Rota Coordinator to autonomously manage, coordinate and optimise medical staffing rotas for safe, efficient patient care. You will lead complex rota planning, ensure compliance with regulations, and advise on rota management and workforce planning.

The role requires strong problem solving and collaboration with clinical and managerial colleagues. The post holder will act as a specialist across the division and beyond, providing guidance on

Qualifications

• Educated to degree level or equivalent training and/or experience in business administration, management or other relevant subject area
• Extensive experience in an administration setting with advanced skills related to scheduling, diary management and organisation
• Experience in monitoring projects and programmes of work in a work area
• Excellent interpersonal skills with ability to communicate with anxious staff where there may be cultural or language difficulties
• Understanding of confidentiality, GDPR, and NHS data protection policies
• Ability to work under pressure and prioritise tasks, motivating and coaching staff

Responsibilities

• Rota Management: Produce and maintain accurate rotas to a minimum of 8–12 weeks in advance
• Workforce Coordination: Act as the first point of contact for all medical staffing and rota issues, providing specialist guidance
• Systems & Reporting: Produce regular reports on staffing levels, rota compliance, and workforce KPIs for divisional meetings
• Communications and Liaison: Establish and maintain strong communication links across the Trust to ensure engagement of stakeholders and integration of new working practices

Job description

The Rota Coordinator is responsible for the autonomous management, coordination, and optimisation of medical staffing rotas to ensure safe, efficient and effective service delivery.

The post holder will lead on complex rota planning, maintain compliance with contractual requirements, workforce legislation and regulations, identify gaps, plan solutions, and work collaboratively with clinical and managerial colleagues to maintain high‑quality patient care.

Within their Division and providing Trust wide support when required, the postholder will acts as specialist, providing advice on rota management, resource planning, and relevant legislation and policies.

The role requires a high level of autonomy, judgement and problem‑solving, managing complex rotas, liaising with clinical teams and temporary staffing whilst maintaining a high quality provision of service.

Main duties of the job

Rota Management
Produce and maintain accurate rotas to a minimum of 8–12 weeks in advance.

Workforce Coordination
Act as the first point of contact for all medical staffing and rota issues, providing specialist guidance.

Systems & Reporting
Produce regular reports on staffing levels, rota compliance, and workforce KPIs for divisional meetings.

Communications and Liaison
Establish and maintain strong communication links across the Trust to ensure the engagement of stakeholders and the successful integration of new working practices.

Working for our organisation

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high‑quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

As a teaching hospital, we’re proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We’re committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non‑clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.

We are driven by one clear ambition, Outstanding Care for One and All, care that’s safe, kind and high-quality. We are RCHT.

Detailed job description and main responsibilities

To be an employee of the NHS you need to successfully complete the following:

Identity Checks

Professional registration and qualification checks

Employment history and reference checks

Occupational Health clearance

Satisfactory Disclosure and Barring Service check

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Person specification

Qualifiactions, Experience and Knowledge

• Educated to degree level or equivalent training and/or experience in business administration, management or other relevant subject area
• Extensive experience in an administration setting with advanced skills related to scheduling, diary management and organisation
• Experienced in monitoring projects and programmes of work in work area
• Highly experienced in using excellent communication skills on the telephone, face to face and through electronic communications
• Highly experienced in dealing with business sensitive information with colleagues at multiple levels across the organisation
• Experienced in dealing with complex information at source and presenting, changing style to fit the audience and gain agreement/collaboration
• Highly experienced in using a variety of IT systems proficiently
• Excellent interpersonal skills with the ability to communicate with anxious staff where there may be cultural or language difficulties
• Understanding of confidentiality, GDPR, and NHS data protection policies
• Ability to work under pressure and prioritise tasks, motivating and coaching staff to drive positive outcomes, meeting deadlines
• Advanced problem solving skills and strong organisational skills
• Ability to manage multiple tasks in a busy environment
• Confident and capable of using standard Microsoft software applications
• Experienced in designing and populating staff rosters

Qualities

• Able to work effectively as part of a team and on own initiative
• Confident, diplomatic and calm in challenging situations
• Alignment with NHS and RCHTs values
• Acts with integrity & professionalism, achieving & sustaining high standards

Statement on the Use of AI

We value authenticity and encourage applicants to complete their application using their own words. Your application should accurately reflect your skills, experience, and motivation for the role. Applications that rely heavily on AI-generated content may not provide an accurate representation of your abilities and could affect the assessment process.

Misrepresentation of skills, knowledge, or experience, including through AI-generated content, may lead to the rejection of your application, withdrawal of your offer, or your dismissal if you do start with us.

Please be aware that your application and related documents will be retained confidentially for a period of 12 months.

Sponsorship Information

Please note that visa sponsorship is not available for all vacancies..

Applicants must provide accurate details of their immigration status and right to work in the UK. Overseas applicants may also be required to provide criminal record certificates in line with UK immigration requirements. Further guidance is available on the GOV.UK website.

Benefits include optional pension and life assurance and a dedicated Childcare Co-ordination Team

We are committed to ensuring our staff are developed, engaged and supported to work in different ways to support the ever-changing environment in which we operate.

The Royal Cornwall Hospitals Trust is a non-smoking organisation.

Royal Cornwall Hospital is an Equal Opportunities employer.

Employer certification / accreditation badges

Name John Clague Job title Group Manager - Obstetrics and Gynaecology Email address [e-mail] Telephone number 07388999219