Room Service Waiter

Ham Yard Hotel; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in boutique hospitality is excited to offer a position for a Room Service Waiter at the prestigious Ham Yard Hotel in London. The role focuses on ensuring an exceptional in-room dining experience and providing personalised service. Ideal for those enthusiastic about hospitality, the position promises a rewarding and fast-paced environment, complete with competitive pay and numerous employee benefits.

Benefits

Competitive hourly rate

Access to financial wellbeing app

Health cash plan

Discounted cinema tickets and gym membership

Complimentary meals on shift

Referral bonus scheme

Flexible scheduling

Dry cleaning service for work attire

Enhanced holiday allowance

Ongoing training and professional development

Qualifications

• Thrive in a busy environment and handle multiple tasks.
• Meticulous in taking and delivering orders.
• Strong commitment to exceptional service.

Responsibilities

• Take and deliver guest orders efficiently.
• Make personalized recommendations for dining.
• Maintain cleanliness and organization in the service area.

Skills

Multitasking

Attention to detail

Exceptional service

Teamwork

Job description

Firmdale
Hotels is a collection of award-winning boutique hotels located in the heart of
London and New York. Renowned for our vibrant interiors, exquisite dining
experiences, and exceptional service, we pride ourselves on creating unique and
memorable stays for our guests. At Firmdale, we value innovation, teamwork, and
dedication, and we believe our employees are the heart of our success.

We are
thrilled to offer an exciting opportunity for a Room Service Waiter to join our
dynamic and dedicated team at the prestigious Ham Yard Hotel. If you are
enthusiastic about hospitality and thrive in a fast-paced environment, this
role is perfect for you. As a Room Service Waiter, you will play a crucial role
in ensuring our guests have a seamless and delightful in-room dining
experience.

Responsibilities:

• Take and
  deliver guest orders with efficiency and accuracy.
• Make
  personalised recommendations to enhance the dining experience.
• Ensure
  timely delivery of food and beverages to guest rooms.
• Respond
  promptly and courteously to guest requests and inquiries.
• Maintain
  a high standard of cleanliness and organisation in the service area.
• Collaborate
  effectively with kitchen and front-of-house staff to ensure a smooth service
  flow.

What you Need:

• Thrive in
  a busy environment and handle multiple tasks simultaneously.
• Exhibit
  meticulousness in taking and delivering orders to meet our high standards.
• Demonstrate
  a strong commitment to providing exceptional service and creating memorable
  experiences for our guests
• Keep
  track of orders and communicate effectively with team members and guests.
• Work
  harmoniously within a team, contributing to a supportive and positive work
  atmosphere .

What
We Offer:

• Competitive hourly rate from
  £16.00 to £17.00 inc Service Charge
• Access to Wagestream our
  financial wellbeing app. Stream your accrued earnings before pay day,
  benefit from everyday savings and real time financial coaching.
• Health cash
  plan(including contributions towards dental, optical, alternative
  and complementary therapies)
• Discounted cinema tickets,
  gym membership, travel, retailers and restaurants
• Complimentary meals on shift
  
• Referral bonus scheme for
  recommending top talent
• Flexible scheduling without
  split shifts
• Dry cleaning service for
  work attire and discounted personal dry cleaning
• Enhanced holiday allowance
  based on length of service
• Season ticket loan for
  convenient commuting
• Ongoing training,
  professional development, and fully funded English lessons
• Regular social events, team
  activities, and fitness sessions
• Benefits like cycle to work
  scheme and annual long service awards
• Exclusive discounts at Design
  Hotels, staff sales, spa discounts, and product perks
• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning
group of 11 luxury hotels and 10 bars and restaurants in London and New York.
World renowned for their unique interiors and exceptional service, the hotels
are trailblazers in hospitality and design.

We are delighted to have been recognised by the
hospitalityand travel industries for the great work our teams have
achieved. To name a few of our recent awards and accolades:

• Proud winners of
  The Times Best Places to Work for both 2024 and 2025
• The Kings Award for Enterprise 2024 for
  outstanding contribution to International Trade
• Manager of the Year – Helle Jensen –
  Cateys 2024
• Food & Beverage Manager of the
  Year - Pedro Paulo - Hotel Cateys 2024
• Hotel Chef of the Year Finalist - Jamie
  Atkinson - Hotel Cateys 2024
• Haymarket Hotel & The Soho Hotel –
  One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
• Covent Garden Hotel – One AA Rosette for
  Culinary Excellence 2025
• Dorset Square Hotel – AA Breakfast Award
  2025
• Charlotte Street Hotel, The Soho Hotel,
  Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
• Ham Yard Hotel - two AA Rosettes for
  Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA
  Breakfast Award
• Dorset Square Hotel – One AA Rosette for
  Culinary Excellence, The Potting Shed, 2024
• Warren Street Hotel - Travel &
  Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren
  Street - Michelin keys
• Number Sixteen - Best Boutique Hotels in
  London, The Times, 2024.

You can see a full list of our awards and accolades
here: https://www.firmdalehotels.com/b/awards-accolades/

If you're ready
to embark on a rewarding journey with Firmdale Hotels and contribute to our
legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel!

Firmdale Hotels
welcomes applicants from all backgrounds and is committed to an inclusive
workplace. Please let us know if you need adjustments during the recruitment
process.

In line with the Asylum and
Immigration Act 1996, we do require all applicants to have the eligibility to
live and work in the United Kingdom. Documentation will be required at
interview stage.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 29/06/2025 by TN United Kingdom