Room attendant Permanent – Full Time

Imperial Hotels London; Greater London; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

28 days holiday, rising to 33 with len

ILH Training Academy programmes

Holiday Purchase Scheme

Complimentary uniform dry-cleaning

Season Ticket Loan

Hotel discount for staff

Health cash plan

Discounts at local Bloomsbury shops

Early Pay access

Nursery care and cycle to work schemes

Job summary

Imperial London Family of Hotels is seeking a dedicated Cleaner/Room Attendant to join our housekeeping team in Bloomsbury, London. You will service a minimum of 18 rooms, prepare trolleys, strip and make beds, clean bathrooms, vacuum, restock supplies and attend to guest requests such as irons and pillows.

We offer progression paths within housekeeping and training opportunities, with a supportive team in a busy, vibrant hotel environment.

Qualifications

• 1 year of professional cleaning experience, ideally in hotel housekeeping.
• Flexibility to work early mornings, evenings and weekends.
• Physical ability to perform repetitive lifting and standing for long shifts.
• Team-oriented attitude and good communication in English.
• Basic understanding of smartphone technology for housekeeping tasks.

Responsibilities

• Service a minimum of 18 rooms per shift and prepare trolleys.
• Strip and make beds, clean bathrooms and vacuum rooms.
• Restock supplies and respond to guest requests (irons, linens, pillows).

Skills

Cleaning

Teamwork

Physical stamina

English basics

Smartphone app usage

Tools

Housekeeping app

Job description

40 Hours (5 Days out of 7 days weekly rota)

Do you take pride in cleaning and creating spotless spaces?

Are you detail-oriented, organised, and enjoy working in a team?

Do you thrive in a fast-paced environment?

We are seeking a committed and diligent Cleaner/Room Attendant to join our housekeeping team. Housekeeping plays a vital role in our operations, and as a key member of the team, you will help ensure our guests have a clean, comfortable, and unforgettable stay. Your responsibilities will include servicing a minimum of 18 rooms, preparing trolleys, stripping and making beds, cleaning bathrooms, vacuuming, restocking supplies, and attending to reasonable guest requests such as delivering irons, linens, or pillows.

Why Join Us?

Whether you have experience in housekeeping or are looking to start a new career, we offer a range of roles for you to progress on from Room Attending. Such as Housekeeping Supervisor, and Housekeeping Manager, with clear progression paths and ongoing training.

Every day is different, with the opportunity to work in a busy yet supportive setting. You'll be part of a team that ensures every room is spotless and every guest feels settled.

Nestled in Russell Square in the vibrant heart of Bloomsbury, London. Our newly acquired and refurbished IHG Brand, Holiday Inn Bloomsbury Hotel with317 rooms.It’s a lively place to be, offering a Starbucks ground floor coffee bar,Media Lounge & co-working space area and the Stylish Artful Critic Bar,13 Meeting Rooms and 1 Ballroom.

What we’re looking for:

• 1 Year of Professional Cleaning Experience, ideally as a Room Attendant/Public Area Attendant in a hotel.
• Flexibility to work various shifts: early mornings, evenings, and weekends.
• Physical ability to perform repetitive tasks such as frequent lifting and carrying up to 30lbs, bending and standing throughout your shift.
• Team-oriented attitude
• Basic understanding of English for team communication and safety purposes.
• Basic understanding of smartphone technology for tracking your housekeeping tasks on an app.

Desirable (Not Required but a Plus):

• Experience in housekeeping or a similar role within the hospitality sector.
• Knowledge of cleaning & bed-making techniques and materials.

What You'll Get in Return:

• 28 days holiday, rising to 33 with length of service (including bank holidays)
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning
• Interest-free Season Ticket Loan
• Team member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Employee-funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work and technology
• Access to Mental Health First Aiders, wellbeing support and the Employee Assistance Programme
• Plus many more employee benefits

About Us:

With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride.

We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today!

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