Housekeeping Supervisor Permanent – Full Time

Imperial Hotels London; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

20 days holiday + Bank Holidays

ILH Training Academy programmes

Holiday Purchase Scheme

Uniform cleaning & discount services

Season ticket loan

Hotel staff discounts

Nursery care salary sacrifice

Job summary

Imperial Hotels London is seeking a Housekeeping Supervisor to join the team at our Bloomsbury/ central London hotel. You will supervise daily cleaning, perform spot checks and ensure rooms and public areas meet high cleanliness standards.

Based in a busy hotel environment, you will manage shifts, coordinate storerooms, and support our housekeeping team to deliver spotless guest spaces and a memorable stay.

Qualifications

• 2 years' experience as a Housekeeping Supervisor in hotel operations.
• Exceptional attention to detail and ability to inspect rooms to high standards.
• Strong time management and organisational skills, especially in high-occupancy periods.

Responsibilities

• Conduct spot checks of rooms and areas to ensure cleanliness.
• Supervise and assign daily cleaning of designated rooms, bathrooms, corridors and public areas.
• Organise storerooms and trolleys to keep spaces orderly and efficient.

Skills

Supervisor experience

Attention to detail

Time management

Shift flexibility

Physical fitness

Tools

Know Cross

OPERA (PMS)

Job description

40 Hours (5 Days out of 7 days weekly rota)

Do you take pride in cleaning and creating spotless spaces?

Are you detail-oriented, organised, and enjoy working in a team?

Do you thrive in a fast-paced environment?

If so, we’dlove to hear from you!

We are seeking a committed and diligent Housekeeping Supervisor to join our housekeeping team. Housekeeping plays a vital role in our operations, and as a key member of the team, you will help ensure our guests have a clean, comfortable, and memorable stay. Your responsibilities will include conducting spot checks of rooms, supervising and assigning the daily cleaning of designated rooms, bathrooms, corridors, and public areas, ensuring they are well-maintained, as well as organising and maintaining orderly storerooms and trolleys.

Why Join Us?

With your already-gained experience in housekeeping, we offer a range of roles for you to progress and advance your career. Advancement is available from Senior Housekeeping Supervisor and Assistant Head of Housekeeping Manager to Head of Housekeeping with a clear progression path and ongoing training for your career development.

Every day is different, with the opportunity to work in a busy yet supportive setting. You'll be part of a team that ensures every room is spotless and every guest feels settled.

Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, London. Our newly acquired and refurbished IHG Brand, Holiday Inn Bloomsbury Hotel with 317 rooms.It’s a lively place to be, offering a Starbucks ground floor coffee bar,Media Lounge & co-working space area and the Stylish Artful Critic Bar,13 Meeting Rooms and 1 Ballroom.

What we’re looking for:

• 2 Year experience as a Housekeeping Supervisor in the Hotel Industry, preferably with experience in supervising large-scale housekeeping operations.
• Exceptional attention to detail with a proven ability to thoroughly inspect and ensure that rooms meet high standards of cleanliness.
• Strong time management and organisational skills to prioritise tasks and ensure timely completion of housekeeping duties, especially during high-occupancy periods.
• Flexibility to work various shifts: early mornings, evenings, and weekends.
• Physical ability to perform repetitive tasks such as frequent lifting and carrying up to 30lbs, bending and standing throughout your shift.

Desirable (Not Required but a Plus):

• Experience in housekeeping or a similar role within the hospitality sector.
• Knowledge of cleaning & bed-making techniques and materials.
• Proficiency in Know Cross & OPERA (PMS System)

What you will get in return

• 20 days holiday + Bank Holidays
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free Season Ticket Loan
• Team member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme

About Us:

With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride.