Linen Porter

Imperial London Hotels; Greater London; On-site; GBP 24,224 - 29,607; Full time

Benefits offered by this job

28 Days Holiday pro-rata

Free meals on duty

Uniform & dry-cleaning

Workplace pension

Refer a Friend scheme

Employee recognition

Employee awards

Season Ticket/Travelcard loan

Discounts for hotels/restaurants

Other shopping and nursery benefits

Job summary

Imperial London Hotel Group is seeking a dedicated Linen Porter to join the housekeeping team at a central London hotel near Russell Square. This full-time, flexible rota role offers care for guests and a chance to grow within the housekeeping department.

You’ll work on a 40-hour weekly rota with duties including linen handling, room cleaning, and ensuring high standards across guest areas. Training will be provided, and the benefits package is included.

Qualifications

• Experience in cleaning is beneficial but training is provided.
• Can-do attitude with the ability to work independently and with a team.
• Good level of spoken and written English; other languages are a plus.

Responsibilities

• Clean and present all rooms and public areas to company standards to ensure guest satisfaction.
• Follow daily room status, arrivals and departures to service beds, bathrooms, and linen.
• Perform seasonal tasks and report maintenance or security issues to supervisors.
• Report lost and found items to line manager immediately.

Skills

Attention to detail

Team-oriented

Positive and caring approach

Flexibility to work various shifts

Basic English communication

Smartphone app usage

Job description

Linen Porter

Imperial London Hotel Group

40 Hours (Fully Flexible 5 out of 7 days weekly rota)

£26,916.00 + Benefits

We’re looking for a dedicated and caring individual to join our housekeeping department at our hotel near Russell Square, central London. As a key member of our team, you’ll play a vital role in ensuring our guests enjoy a clean, comfortable, and memorable stay.

Why Join Us?

Career Growth: Whether you have experience in housekeeping or are looking to start a new career, we offer a range of roles including Room Attendant, Housekeeping Supervisor, and Housekeeping Manager, with clear progression paths and ongoing training.

Lively Environment: Every day is different, with the opportunity to work in a busy yet supportive setting. You'll be part of a team that ensures every room is spotless and every guest feels settled.

Great Location: Located in Bloomsbury, you'll be working at President Hotel, with 523 rooms. It’s a special place to be, offering an on-site restaurant bar and resident theatre show, The Faulty Towers Dining Experience.

What you’ll be doing

• Responsible for ensuring that all rooms and public areas are cleaned and presented to our company standards to ensure guest satisfaction on every stay with us.
• Work to daily job lists from the room status, arrivals and departures lists – changing beds/ linen, clean bathrooms, vacuuming, dusting and replace all courtesy items in all rooms.
• Performs all seasonal or ad hoc activities as needed such as flipping beds, cleaning drapes as and when required.
• Report and submits lost and found articles immediately to line manager.
• Report any maintenance issues such as furniture, fittings and equipment to Housekeeping Supervisor or Housekeeping Manager.
• Informs Housekeeping Supervisor or Housekeeping Manager of any security issues or concerns.

What we’d like from you

• If you have previous cleaning experience this would be beneficial, but we’ll provide you with all training that you need to do your job. You will take pride in doing a great job every day with a good eye for detail to make sure everything is perfect for our guests’ arrival.
• We are looking for someone with a can-do attitude and is confident talking with guests able to workboth independently and with your team to ensure targets are met.
• You will have a good level of spoken and written English. If you speak other languages, this would advantageous.

What we’re looking for:

Essential Skills:

• Attention to detail
• Team-oriented attitude
• Positive and caring approach
• Flexibility to work various shifts: early mornings, evenings, and weekends.
• Physical ability to perform repetitive tasks such as lifting, bending, and standing for long periods.
• Basic understanding of English for team communication and safety purposes.
• Basic understanding of smartphone technology for tracking your housekeeping tasks on an app.

Desirable Skills (Not Required but a Plus):

• Experience in housekeeping or a similar role within the hospitality sector.
• Knowledge of cleaning techniques and materials.

What you will get in return

• 28 Days Holiday pro-rata increasing with length of service up to 33 days
• Free meals on duty
• Uniform & dry-cleaning
• Workplace pension scheme
• £300 Refer a Friend Scheme
• Employee recognition
• Employee awards
• Social events
• Interest-free Season Ticket Loan / Travelcard Loan
• 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
• Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
• Shopping discounts across several high-street brands and online retailers (via Each Person)
• Nursery Scheme via Each Person (subject to eligibility)
• Early Pay - Instantly access a portion of the pay you’ve already earned
• Mental health first aiders support & well-being
• Employee Assistance Programme- Supported by Hospitality Action

You can explore additional benefits:

About Us:

With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride.

We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter.