Room Attendant - Manchester

Valor Hospitality; Manchester; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Wellness activities

Employee Assistance Programme

Healthcare cash plan

Fully funded apprenticeships

Internal development programmes

Team member service awards

Exclusive discounts

Team member rates at UK hotels

Discounted stays for friends andfamily

50% dining discount

Free meals on duty

Cycle To Work Scheme

Refer-a-friend bonuses

Job summary

Valor Hospitality in Manchester is seeking a hospitality team member to enhance guest experiences and maintain pristine rooms. You will be responsible for delivering excellent service at check-in and throughout the guest journey, ensuring timely responses to guest needs and spotless presentation.

The role offers opportunities for career development through apprenticeships and internal training programmes, with a variety of shifts across 7 days a week to support our busy operations.

Responsibilities

• Customer service is key, interacting with guests daily and making first impressions count.
• You will work behind the scenes ensuring our rooms are spotless, well presented and cleaned to high standards.

Job description

Supporting your hospitality career growth

• A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just 5 per month.
• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

  Does attention to detail come naturally to you? Do you strive to make things perfect? In this role you'll be working behind the scenes ensuring our rooms are nothing but perfection!

Customer service is key, interacting with guests daily, your job is to make first impressions count. You will have high standards in terms of cleanliness and strive to meet tight deadlines. We're looking for someone who is passionate about our bedrooms being spotless and well presented. If you're looking for a role to keep you on your toes and keep you fit at the same time, this could be the role for you!

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family.

• Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at 250.