Room Attendant - Housekeeping - Jumeirah Carlton Tower

Jumeirah Carlton Tower; London; On-site; GBP 23,000 - 32,000; Full time

Job summary

Jumeirah Carlton Tower is seeking a Room Attendant to ensure cleanliness and maintenance of designated areas to luxury standards. The ideal candidate will have experience in high-end hospitality and strong attention to detail, fostering a collaborative workplace atmosphere. This position offers competitive salary and excellent benefits.

Benefits

Competitive salary + excellent service charge

28 holidays inclusive of Bank Holidays

F&B and Spa treatment discount

Meals on duty

Wellness benefits

Qualifications

• Experience in a 5-star luxury property, preferably in London.
• Collaborative work ethic with colleagues.
• Ability to maintain high cleaning standards.

Responsibilities

• Clean and maintain assigned areas to required standards.
• Report issues like equipment malfunctions or safety hazards.
• Attend training and maximize department productivity.

Skills

Attention to detail

Team player

Professionalism

Job description

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guestrooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to takefulladvantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani.

About the Job:

An opportunity has arisen for a Room Attendant to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:

• To ensure that all areas assigned are cleaned and maintained to the required standard this includes during refurbishment programs areas as walls, doors and all fixtures and fittings. This also includes guest bedrooms and bathrooms, guest corridors, skirting and furniture, fixtures, coverings, and fittings.
• To be fully aware of the work schedule and adequate notice is given if all work cannot be carried out.
• To report any complaints, accidents, equipment malfunction, maintenance faults, suspicious persons, safety hazards or other incidents immediately to the supervisor or the duty Manager.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/ areas if required, to meet business demands and guest service needs.
• To attend training and meetings as and when required.
• To assist in maximising productivity for the Department.

The ideal candidate for this position will have the following experience and qualifications:

• Previous experience in a 5* star luxury property preferably in London.
• The ideal candidate should be a team player who works collaboratively with colleagues to maintain the cleanliness and presentation of the hotel.
• Demonstrated professionalism in their interactions with both guests and fellow staff members, contributing positively to the overall atmosphere of the hotel.
• Previous experience as Housekeeping Porter desirable.
• A keen eye for detail is crucial, as the role involves ensuring that every aspect of guest rooms and public areas is immaculate and presented to the highest standard expected in a luxury establishment.

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes…

• Competitive salary + excellent service charge
• 28 holidays inclusive of Bank Holidays
• Extra holiday for significant Birthdays (21.30.40. etc.)
• Life insurance
• Next pension
• Jumeirah perks website access – discount
• F&B and Spa treatment discount
• One and a half times pay for work during bank holidays
• Dry cleaning of uniform or Business attire
• Meals on duty
• Employee assistance programs
• Wellness benefits – Chiropodist, Flu jabs, and more!
• Taxi service after hours
• Social events & recognitions programs
• Ongoing training & development
• Weeding/Baby gift
• Cycle scheme
• Internal transfer scheme
• Eye test and discount for VDU users
• Dental cash back plan
• External transfer scheme

3 Months’ Service:

• Company Sick Pay
• Travel Card Season Ticket Loan
• Live Your Guest Life Stay

6 Months’ Service:

• Jumeirah Discounts –Stays in other Hotels
• Cycle Scheme • Internal Transfer Scheme
• Eye Test & Discount for VDU Users
• Dental Cash Back Plan

1 Years’ Service:

External Transfer Scheme

2 Years’ Service:

• Group Pension Plan with enhanced contributions
• Income Protection Scheme