Room Attendant

TRIBE Hotels; London; On-site; GBP 22,000 - 32,000; Full time

Job summary

A leading hospitality group seeks a Room Attendant to join their new TRIBE Hotel in London. The role involves maintaining guest rooms and public areas to high standards, providing exceptional customer service, and ensuring compliance with health and safety regulations. Ideal candidates thrive in fast-paced environments and possess strong relationship-building skills.

Benefits

Opportunities for development

Join an innovative hospitality group

Participate in a creative work environment

Competitive hourly wage

Qualifications

• Ability to build relationships with colleagues and guests.
• Experience in a fast-paced environment.
• Leadership qualities with a hands-on management style.

Responsibilities

• Clean and service guest rooms to brand standards.
• Report maintenance defects in guest rooms and public areas.
• Ensure adherence to health and safety standards.

Skills

Customer Care

Team Management

Problem Solving

Job description

5 days ago Be among the first 25 applicants

Company Description

We are looking for a Room Attendant to join our TRIBE as we launched our first TRIBE Hotel into the London market in the summer of 2022.

Company Description

We are looking for a Room Attendant to join our TRIBE as we launched our first TRIBE Hotel into the London market in the summer of 2022.

Job Description

What you’ll do…

• To be responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
• To be responsible for reporting any maintenance defects in guest rooms and on guest floors through KnowCross.
• To ensure that all guest rooms adhere to all brand standards and quality audit standards.
• To be responsible for the cleaning and servicing of public areas, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
• To be responsible for reporting any maintenance defects in public areas and back of house through KnowCross.
• To ensure that all public areas adhere to all brand standards and quality audit standards.
• To be responsible for the cleaning and maintenance of exterior areas of the hotel including but not limited to guest entrances and loading bay areas.
• To oversee the delivery and collection of linen and terry on a daily basis.
• To be responsible for the stocking of linen and housekeeping supplies on guest floors and in stores, and to ensure that these storage areas are clean and well maintained.
• To ensure guest floors are clean and well maintained at all times.
• To assist with other tasks to support the housekeeping team as required.
• To ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper.
• To ensure all cleaning materials are handled correctly and to be fully aware of COSHH regulations.
• To attend all training sessions required.
• To maintain a positive and friendly attitude at all times, even when working to find solutions to challenges.
• To provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests.
• To assist in the cleaning of public areas and back of house areas as required.
  
  

Qualifications

What we are looking for…

• You have the ability to build relationships with colleagues and customers.
• Experience working in a very fast paced environment.
• You are a natural at leading and managing a team, someone who creates a tight-knit community thanks to a hands-on management style and enthusiasm.
• You are a born optimist, who always put our guests, colleagues, and communities first.
• You are your authentic self.
• You are a courageous Entrepreneur and can turn your hands to anything and are not frightened to explore and experiment.
  
  

Additional Information

• What's in it for you...
• The opportunity to head up an exciting hospitality concept that is new to the London market.
• Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences.
• £12.80 per hour and plenty of opportunity for development.
• We look forward to welcoming you to our TRIBE!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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