Room Attendant: Create Sparkling Guest Experiences

Virgin Hotels Edinburgh; London Borough of Hackney; On-site; GBP 18,000 - 23,000; Full time

Job summary

Virgin Hotel London Shoreditch is seeking a Room Attendant to maintain our high standards of cleanliness and guest satisfaction. You will coordinate with team members and managers to ensure every room is spotless and guest needs are anticipated with a personal touch.

We value flexibility for weekend and night shifts and a proactive attitude toward guest privacy and safety. Join a world-class team delivering memorable experiences in a vibrant London hotel.

Qualifications

• Proven ability to clean to Virgin Hotel standards.
• Ability to work well in a team and coordinate with colleagues and managers.
• Strong communication with guests and team members.
• Comfort with flexible shifts, including weekends and nights.
• Must maintain confidentiality and guest privacy.

Responsibilities

• Clean all areas Virgin Hotel standards of cleanliness
• Report to designated shift in assigned attire
• Performs designated duties within time allotted
• Uses only the designated cleaning chemicals and tools
• Reports any guest or safety issues to a manager or supervisor
• Keep guest information confidential and secure
• Turns in all “lost and found” items at the end of the work shift
• Responsible for all keys assigned and complies with the key policy established by the company
• Complies with security policies of the hotel
• Restock supplies as needed
• When needed assist with guest rooms cleaning duties and Linen Porter responsibilities
• Flexibility to work different shifts, including on the weekends, holidays and nights.
• Complete a manager’s request within reason

Skills

Cleaning expertise

Teamwork

Attention to detail

Effective communication

Time management

Flexibility

Physical stamina

Education

High school or equivalent

Tools

Cleaning chemicals

Cleaning equipment

Job description

Virgin Hotel London Shoreditch is seeking a Room Attendant to maintain our high standards of cleanliness and guest satisfaction. You will coordinate with team members and managers to ensure every room is spotless and guest needs are anticipated with a personal touch.

We value flexibility for weekend and night shifts and a proactive attitude toward guest privacy and safety. Join a world-class team delivering memorable experiences in a vibrant London hotel.