Room Attendant

Malmaison Hotels; York and North Yorkshire; On-site; GBP 16,000 - 21,000; Full time

Benefits offered by this job

Staff room discounts (Malmaison, Hotel

Friends and Family room rate 50% off

30–35% dining discount

Fully funded Apprenticeship programmes

Cycle to work scheme

Healthcare cash plans

Referral schemes (up to £1500)

Uniform provided

Wellness & National Campaign Days

Wagestream pay access

Complimentary stays on anniversaries

Brain Charity sponsorship

Job summary

Malmaison Hotels is seeking a Room Attendant to clean guest bedrooms daily to the highest standards in our luxury hotel. You will interact with guests, maintain a tidy environment, and work on set shifts typically from 9am to 3pm, five days out of seven, with flexibility discussed at interview.

Full training on chemicals and equipment is provided and prior experience isn’t required but a positive attitude is essential.

Qualifications

• Experience in a similar role isn’t required but a positive attitude and willingness to learn are essential.
• Full training in the use of chemicals and equipment will be provided.
• You will predominantly work set shifts, usually between 9am - 3pm, 5 days out of 7.

Responsibilities

• Clean guest bedrooms on a daily basis to the highest standards.
• Interact with guests to ensure a pleasant stay and address basic inquiries.
• Follow safety and hygiene procedures and use cleaning chemicals and equipment as trained.

Skills

Eye for detail

Conversational English

Job description

Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night's stay. Malmaison provide a range of luxury and boutique hotels in 15 landmark locations around the United Kingdom. Synonymous with style and hospitality, Malmaison offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Chez Mal Brasseries. Working as a Room Attendant you will be interacting with our Guests so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Malmaison machine ensuring all bedrooms are clean and tidy for our guests arrival and continued stays. Need flexibility…………You will predominantly work set shifts, usually between 9am - 3pm, 5 days out of 7. Shift start times can be flexible between 9am - 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work. Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided. Experience in a similar role isn't required but a positive attitude and desire to make a difference within the hotel is essential. We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it's earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace