Housekeeper

Malmaison & Hotel du Vin; Newcastle upon Tyne; Sur place; GBP 9 600 - 18 000; Plein temps

Avantages offerts par ce poste

Staff rates

Family room rate discount

Dining discount - 35% off

Fully funded Apprenticeship programmes

Cycle to work scheme

Healthcare benefits (cash plans)

Referral schemes up to £1500

Uniform provided

Résumé du poste

Malmaison & Hotel du Vin is seeking a Room Attendant to ensure all guest bedrooms are cleaned daily to a high standard in our Newcastle upon Tyne hotels. You will interact with guests, requiring conversational English, and maintain a positive attitude to make a difference in the guest experience.

This role involves set shifts, some flexibility during peak times, and full training in chemicals and equipment will be provided.

Qualifications

• Good eye for detail and high standards
• Conversational English is essential
• Positive attitude and desire to make a difference

Responsabilités

• Clean guest bedrooms daily to a high standard
• Interact with guests to ensure satisfaction
• Work shifts starting at 9 or 10am with some flexibility

Connaissances

Attention to detail

Good communication

English proficiency

Description du poste

Up to £12.97 per hour plus generous Company Benefits, Training & Development

Job Description

Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis. You will have an eye for detail and naturally high standards.

Malmaison provide a range of luxury and boutique hotels in 15 landmark locations around the United Kingdom. Synonymous with style and hospitality, Malmaison offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Chez Mal Brasseries.

Working as a Room Attendant you will be interacting with our Guests so conversational English is essential as is the ability to work on your own for periods of time. You will be a vital cog in the Malmaison machine ensuring all bedrooms are clean and tidy for our guests.

You will predominantly work set shifts shifts, 5 days out of seven starting at either 9 or 10am. Some flexibility may be required during peak trading times. If desired earlier start times can be discussed at interview as can just weekend work.

Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided.

Experience in a similar role isn't required but apositive attitude and desire to make a differencewithin the hotel is essential.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work withWagestreamgiving instant access to your pay as it's earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary
• We also offercomplimentary stayson your 1st, 3rdand 5thanniversary with Dinner, Bed & Breakfast
• We are a proud sponsor ofThe Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Expected Salary (this is not sent to the employer)

(optional) I am a diversity candidate. I am BIPOC or from a disadvantaged background or over 55 years old or Non-Binary or Disabled or Non-Heterosexual etc.
* We do not send this information with job applications.
What is BIPOC? | Why do we ask?