room attendant

Accor Hotels; London; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading hotel chain is looking for a dedicated Room Attendant to maintain cleanliness and organization within guest rooms and public areas. The ideal candidate will contribute to a memorable guest experience through attention to detail and excellent customer service in a fast-paced environment.

Qualifications

• Previous experience in housekeeping preferred.
• Knowledge of cleaning products and techniques.
• Ability to stand for extended periods.

Responsibilities

• Clean and maintain guest rooms and public areas.
• Respond promptly to guest requests and concerns.
• Collaborate with team members to ensure guest satisfaction.

Skills

Attention to detail

Time management

Customer service orientation

Education

Basic English language skills

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are seeking a dedicated and detail-oriented Room Attendant to join our team at Swissotel Corniche Park Towers Doha, Qatar. As a Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and memorable stay by maintaining the highest standards of cleanliness and organization in our guest rooms and public areas.

• Clean and maintain guest rooms and public areas according to established standards and procedures
• Follow daily cleaning schedules and prioritize tasks efficiently
• Stock and organize housekeeping carts with necessary supplies and linens
• Use cleaning products and equipment safely and economically
• Respond promptly to guest requests and concerns
• Report any maintenance issues or safety hazards to the appropriate department
• Maintain a strong knowledge of the local area to assist guests with inquiries and directions
• Collaborate with team members to ensure smooth operations and guest satisfaction
• Adhere to all safety and security protocols
• Perform deep cleaning tasks as assigned

Qualifications

• Previous experience in housekeeping or a similar role preferred
• Knowledge of cleaning products, techniques, and equipment
• Understanding of safe lifting techniques and ability to stand for extended periods
• Strong attention to detail and commitment to cleanliness standards
• Excellent time management and organizational skills
• Customer service orientation with a friendly and professional demeanor
• Ability to work independently and as part of a team
• Physical stamina to perform cleaning tasks throughout the shift
• Basic English language skills for communicating with guests and team members
• Flexibility to work various shifts, including weekends and holidays

Additional Information

Your team and working environment:
Life is a journey. Live It well.

Are you a highly organized and proactive individual with a passion for the hospitality industry? This role offers a unique opportunity to be at the heart of our hotel's operations, providing critical support to our leadership team. If you thrive in a fast-paced environment, with a passion to do, and have exceptional communication skills, we want you on our team. Join us and play a key role in delivering exceptional guest experiences and driving our hotel's success.