Room Attendant

WGC Ltd.; Birmingham; On-site; Full time

Job summary

Join a forward-thinking company as a Room Attendant, where you'll play a vital role in creating exceptional guest experiences. This position offers guaranteed hours with a flexible contract, ensuring a work-life balance that suits you. With a strong emphasis on career progression, you'll benefit from an annual training budget of up to £10,000, allowing you to enhance your skills in various areas, including IT and English. The company values diversity and inclusion, fostering a supportive environment where everyone can thrive. If you're looking for a new challenge in a dynamic setting, this opportunity is perfect for you.

Benefits

Life Insurance

Free access to Doctor and Legal helpline

Counselling/Wellbeing Support Service

Discounts from 50 top retailers

Training budget of up to £10,000 per year

Qualifications

• Experience in a housekeeping environment is preferred.
• Strong attention to detail and customer service skills are essential.

Responsibilities

• Clean guest rooms to hotel standards and replenish supplies.
• Report maintenance faults and ensure safety of appliances.

Skills

Housekeeping Experience

Attention to Detail

Customer Service

Education

No formal education required

Job description

Ibis Birmingham Airport, Ambassador Rd, Solihull, Birmingham, B26 3AW
Rate: £13.45 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.

In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring, and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT, and more.

Your role will include:

1. Cleaning guest rooms to the hotel standard
2. Replenishing linen and guest supplies
3. Providing a great guest experience
4. Reporting any maintenance faults and dealing with lost property
5. Ensuring that all appliances, fixtures, and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper.

If you have previous experience of working in a housekeeping environment or are looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business, and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.