Room Attendant Casual Contract

Village Hotels; Walsall; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join the Housekeeping team at a leading hotel chain, where you'll play a vital role in creating a welcoming environment for guests. The role requires attention to detail, teamwork, and a commitment to exceeding expectations. Enjoy a fun, supportive workplace with numerous benefits, including health and wellness memberships, flexible hours, and training opportunities.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

Excellent training and development

Flexible working hours

Life Insurance

Company Pension scheme

Qualifications

• Striving to exceed expectations and personalize guest experiences.
• Working efficiently while maintaining high standards.

Responsibilities

• Ensuring cleanliness and attention to detail in hotel rooms.
• Building great relationships with other departments.

Skills

Attention to Detail

Teamwork

Customer Service

Job description

Our Housekeeping team plays a critical role in ensuring our guests are wowed when they walk into one of our fabulous hotel bedrooms. For us, cleanliness is key, and we look for Housekeepers who leave no pillow unturned, no drawer unchecked, and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always aim to go one step further.

Work, Grow, Play!

At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart from the competition.

Join us, and we can offer you benefits such as…

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including a great breakfast.
• Friends and Family discounted stays from £49, including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development, including Rising Stars and Talent Academy programmes.
• Interactive training using our Mobile Gaming training platform across various hotel areas.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, with monthly well-being programmes supporting your mental health.
• Mental Wellbeing support, including Mental Health first aiders and up to 2 mental health days annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme for support and counselling.
• Flexible working hours.
• A fun, supportive, and inclusive work environment with regular team events.
• Reward and Recognition schemes, including anniversary rewards for service milestones.
• Electric car salary sacrifice scheme.
• Guaranteed day off for your birthday.
• Discounted Health Cash Plan and Sick Pay Insurance.
• Big People Days to celebrate, reward, and recognize employees and their communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme.
• Life Insurance.
• Terms and conditions apply based on your contract.

But what we need from you…

• Always striving to exceed expectations.
• Enjoying learning about our guests to personalize their experience.
• Working quickly and efficiently without compromising standards.
• Having a keen eye for detail.
• Being able to work as part of a team and build great relationships with other departments.
• Taking responsibility and owning your performance, deriving satisfaction from our success and customer satisfaction.
• Bringing an infectious smile and an awesome personality!

Come and be part of something new and special — Work, Grow & Play the Village Way!