Robotic Field Service Engineer

Stäubli; England; On-site; GBP 45,000 - 48,000; Full time

Job summary

A leading robotics solutions provider in the UK is seeking a Field Service Engineer to join their Robotics Division. This role involves working from the Telford office and providing customer support throughout the UK and Ireland. The ideal candidate will have at least 3 years of technical service experience and a valid UK driving license. Responsibilities include diagnosing and repairing robots, completing service reports, and delivering training courses. Competitive benefits such as a company vehicle and private medical cover are offered.

Benefits

Company vehicle

Fuel card

Credit card

Enhanced annual leave

Private medical cover

Discount benefit hub

Qualifications

• Minimum of 3 years automation and/or technical service experience.
• Full valid UK Drivers licence is required.
• International travel capability and valid passport necessary.
• Must be willing to travel 50% - 70% of the time.

Responsibilities

• Responding to service and breakdown requests with customers.
• Diagnosing, repairing and troubleshooting on robots.
• Completion of field service reports for customer activities.
• Delivering maintenance/user training courses as needed.

Skills

Automation and technical service experience

Electrical and mechanical troubleshooting

Clear communication skills

Reading electrical and mechanical drawings

Job description

• Compensation: GBP 45,000 - GBP 48,000 - yearly

Company Description

Stäubli is a global manufacturing and mechatronics solution provider. A family owned business founded in 1892, Stäubli is an international group headquartered in Pfäffikon, Switzerland, operating in 28 countries with over 6000 employees worldwide

Stäubli (UK) Ltd are part of the Stäubli Group and our Robotics division manufactures powerful and high-precision solutions alongside providing Engineering and Technical Support across a variety of industries including Automotive, Food and Beverage, Healthcare, Plastics and many more.

We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.

Job Description

We are looking for a Field Service Engineer to join our existing team supporting our Robotics Division, this role will involve both working from our Telford Office and providing coverage for Customers throughout the UK & Ireland. The main responsibilities for this role will involve:

• Responding to service and breakdown requests with Customers; diagnosing, repairing and troubleshooting on 4-axis & 6-axis robots and associated controllers on a scheduled, emergency or 24/7 basis.
• Completion of Field Service reports on all customer related activity
• Liaise with the relevant department in Stäubli France for the return of parts under warranty.
• Basic programming of Robots (Full Training will be provided).
• To be included in the 24/7 on call rota. This may require response to call outs outside of standard working hours.
• To deliver our maintenance/user training courses as and when required

We are ideally looking for candidates that are based within a commutable distance to our Telford office.

Qualifications

It is essential that candidates have a:

• Minimum of 3 years automation and/or technical service experience.
• Full valid UK Drivers licence.
• Valid passport (or capability to get a passport) as international travel will be required.
• Willingness to travel 50% - 70% of the time.
• Experience of electrical/electronic and mechanical troubleshooting, preventative maintenance as well as repair and refurbishment.
• Experience of reading and interpreting electrical/mechanical drawings and related technical documents.

We would also look for Candidates to have good clear communication skills and be comfortable liaising with all levels whilst being able to work with minimal supervision.

Additional Information

This role will benefit from a Company vehicle, fuel card, and credit card.

Staubli UK offer excellent competitive benefits including enhanced annual leave, sick pay and monthly pension contributions alongside private medical cover and a discount benefit hub.