Dual-Brand Prestige Technician – Customer‑First Excellence

The-Aa; Aberdeen City; Hybrid; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Van provided

Uniform & boots

Breakdown cover

Job summary

The AA partners with Volkswagen to recruit a dedicated Volkswagen Technician in Aberdeen. You’ll deliver prestige roadside support for VW vehicles, using manufacturer tools, while upholding a high standard of customer care.

This role blends technical troubleshooting with a focus on a superb customer experience. You'll drive a VWG van with included gear, work a 40-hour week (7am–8pm shifts with standby), and enjoy benefits designed for skilled technicians committed to reliability and service

Qualifications

• NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair.
• Confident, independent, and customer focused.
• Holds a full UK Cat B licence (max 6 points).

Responsibilities

• Deliver prestige roadside support for Volkswagen vehicles using manufacturer-specific tools and diagnostics.
• Take complete ownership of the customer experience from arrival to completion of the repair.
• Combine technical skill with excellent communication to ensure customer satisfaction.
• Handle a mix of warranty work, roadside diagnostics, and advanced repairs.
• Start and end your day at home with a VWG van, tools, and uniform.
• Work 40 hours/week with a 7am–8pm shift range and flexible standby hours.

Skills

Confident, independent, and customer

Full UK Cat B licence (max 6 points)

Education

NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair

Job description

The AA partners with Volkswagen to recruit a dedicated Volkswagen Technician in Aberdeen. You’ll deliver prestige roadside support for VW vehicles, using manufacturer tools, while upholding a high standard of customer care.

This role blends technical troubleshooting with a focus on a superb customer experience. You'll drive a VWG van with included gear, work a 40-hour week (7am–8pm shifts with standby), and enjoy benefits designed for skilled technicians committed to reliability and service