Roadside Technician - Wales

Rac Motoring Services; Remote; GBP 35,000 - 60,000; Full time

Job summary

A leading roadside assistance provider in the UK is seeking a Roadside Technician to deliver expert mechanical repairs and vehicle diagnostics while ensuring exceptional customer service. The position offers a competitive base salary of £35,000 with an OTE of £60,000. Ideal candidates will have a Level 2 light vehicle maintenance qualification and a customer-focused attitude. Additional benefits include generous holidays, a share scheme, and wellbeing support. This role allows for flexibility as you start and finish from home.

Benefits

Competitive salary

Pension & life cover

Generous holidays

Wellbeing support

Exclusive discounts

Qualifications

• Proven technical, electrical, and diagnostic experience.
• A full UK driving licence is required.

Responsibilities

• Deliver expert mechanical roadside repair and vehicle diagnostics.
• Provide emergency breakdown support across the UK.
• Ensure customer satisfaction during roadside incidents.

Skills

Technical experience

Customer-focused approach

Problem-solving

Education

A Level 2 light vehicle maintenance qualification or equivalent

Job description

A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand‑led shifts averaging 40 hours per week, with optional overtime available. Opportunities in Wales: Cardiff.

What you’ll need

• A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience
• A customer‑focused approach
• A full UK driving licence

Responsibilities

As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. No CV required when you apply.

Benefits

• Strong base pay – £35,000 and realistic OTE of £60,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates
• Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business
• Free RAC Ultimate breakdown cover – From your very first day
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax
• Generous holidays – 23 days plus bank holidays (rising to 25 with service)
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4× your salary (10× with flex benefits)
• Wellbeing support – 24/7 confidential support helpline for you and your family
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal

What we're looking for

• You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul‑de‑sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery – no two jobs are the same. You’ll be equipped and ready for every call‑out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.

About the company

Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5‑star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.