Roadside Technician SF

Octane Recruitment; Newcastle upon Tyne; On-site; GBP 51,000 - 80,000; Full time

Benefits offered by this job

Overtime scheme

Bonus scheme

23 days + bank holidays

Pension contributions up to 6.5%

Life Insurance

Career progression

Car salary sacrifice

Wellbeing support

Free breakdown cover

Job summary

Octane Recruitment seeks a Roadside Technician in Newcastle for a Superflex, field-based role with a national breakdown company. You will attend breakdowns, perform roadside repairs, and use diagnostics to keep members mobile.

The role offers substantial overtime, a generous benefits package, and clear progression opportunities. A UK driving licence and relevant qualifications are required for this position.

Qualifications

• Must have Level 2 qualification in light vehicle maintenance and repair; Level 3 preferred.
• Minimum 2 years' post-qualification hands-on experience with vehicles.
• Full UK driving licence with max 6 points; no bans.

Responsibilities

• Attend roadside breakdowns and assess vehicle faults quickly and accurately.
• Carry out mechanical and electrical repairs at the roadside, including battery replacements, wheel changes, and minor engine fixes.
• Use diagnostic tools to identify issues and determine repair options.
• Provide temporary solutions when full repair isn't possible, ensuring member mobility.
• Advise members clearly on next steps, including recovery if needed.
• Work safely and efficiently in varied environments and conditions.

Skills

Customer-focused

Education

Level 2 qualification in light vehicle maintenance and repair

Level 3 light vehicle maintenance and repair qualification

Job description

Roadside Technician - Superflex role (field-based)

providing roadside assistance for a national breakdown company with over 15 million members. Great salary, benefits, overtime and bonus opportunities.

In a Roadside Technician Patrol - Superflex role, you'll be part of our most agile and responsive unit – ready to support drivers when they need it most. This role is designed for those who can offer extra flexibility around changing schedules, less sociable hours, and shorter notice periods. The basic salary is substantially higher than a standard Patrol Technician to compensate for the flexibility needed for this role.

Must have the right to work in the UK.

Location:Newcastle

Pay / salary: £50,669 (inclusive of LWA) OTE: In Excess of £61,000, opportunity to earn 70-80k+

Job type: Permanent / full-time role

Shift and schedule for the Roadside Technician role

40 hours per week, averaged over the year. Scheduling visibility - working pattern issued seven days in advance, with 72 hours' notice for the specific hours. Working hours range from 6.00am to 2.00am, with occasional overnight stays. Rest and recovery - 11 hours of rest between shifts and a minimum of two days off every fortnight. Shift hours may be reduced or withdrawn with a day's notice, so it's important that you can be adaptable. Shift times - shifts may start early, finish late, or fall on any day of the week. That's the Superflex commitment.

Benefits for the Roadside Technician role

• Overtime - 300 overtime hours per year equates to an extra £12,000 per annum.
• Bonus scheme.
• 23 days plus bank holidays (rising to 25 with service).
• Up to 6.5% matched pension contributions.
• Life Insurance cover up to 4x your salary.
• Access to a broad range of career progression opportunities and industry leading training.
• Colleague share scheme.
• Car salary sacrifice scheme- includes electric vehicle options after 12 months.
• Wellbeing support24/7.
• Free breakdown cover for your household.

Job Responsibilities for the Roadside Technician role

• Attend roadside breakdowns and assess vehicle faults quickly and accurately.
• Carry out mechanical and electrical repairs at the roadside, including battery replacements, wheel changes, and minor engine fixes.
• Use diagnostic tools to identify issues and determine repair options.
• Provide temporary solutions when full repair isn't possible, ensuring member mobility.
• Advise members clearly on next steps, including recovery if needed.
• Work safely and efficiently in varied environments and conditions.

What you'll need to be considered for the Roadside Technician role

• Must have a minimum Level 2 qualification in light vehicle maintenance and repair, or ideally a Level 3 light vehicle maintenance and repair qualification (City & Guilds, IMI, NVQ, or equivalent).
• Must have a minimum of 2 years' post-qualification hands-on experience with vehicles, either in a workshop or a mobile vehicle role.
• A customer-focused approach.
• Must have a full UK driving licence - max 6 points, no bans.