Road Transport Agent (Nights)

SmartRecruiters, Inc.; Greater London; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Health Plan

Employee Stock Purchase Plan

Training and Personnel Development

Employee Referral Program Bonus

Bike to work scheme

Job summary

Expeditors is seeking Ground Network Services agents to manage daily truck operations and ensure the smooth flow of shipments. This role demands effective interpersonal skills and a proactive approach under varying work schedules.

Key responsibilities include data entry, optimizing routes, and maintaining compliance with regulations while delivering excellent customer service. The position comes with exceptional benefits, including a Health Plan and Employee Stock Purchase Plan.

Qualifications

• 6 months to 1 year of related experience and/or training preferred.
• Pro-active with strong organizational skills.
• Basic computer skills required.

Responsibilities

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry.
• Optimize route planning and truck utilization.
• Interact with customers to arrange shipments.
• Contribute to maintaining supplier relationships.
• Meet compliance with regulations.
• Look for best practices to improve efficiency.
• Ensure adherence to standard operating procedures.
• Meet KPI standards according to company procedures.
• Communicate timely and escalate issues as needed.

Skills

Effective interpersonal skills

Organizational skills

Basic computer skills

Education

Related experience or training

Tools

Excel

Word

PowerPoint

Job description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

Job Description

This position reports to the Regional Ground Network Services Manager, Ground Network Operations Manager, Ground Network Supervisors and Lead Agents. The Ground Network Services (GNS)agents support the execution of the GNS by managing daily truck operations and managing the smooth flow of GNS shipments through the network. Various work schedules may be required for this position, including late afternoon and evening, nights, weekends and holidays.

Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Optimizing route planning and truck utilization
• Interact with our customers (internal and external) in arranging their shipments, meeting customer service standards.
• Contribute to and maintain a good relationship with suppliers
• Meet compliance at all times to regulations internal and external in accordance with government regulations.
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all standard operating procedures in place
• Meet KPI standards in accordance with the Company’s procedures
• Timely communication
• Escalation of problems to Management when necessary
• Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

• 6 months to 1 year of related experience and/or training: or equivalent combination of education and experience preferred
• Effective interpersonal skill
• Pro-active, strong organizational skills
• Basic computer skills (Excel, Word, Powerpoint)

Additional Information

Expeditors offers excellent benefits:

• Health Plan
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Employee Referral Program Bonus
• Bike to work scheme