Road Operator

Spring Supply Chain; Salford; Hybrid; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Hybrid working

Friendly team environment

Job summary

Spring Supply Chain in Manchester is seeking an experienced Road Freight Operator to manage UK and European road shipments from booking to delivery, delivering strong customer service within a busy operations team.

You will coordinate movements, liaise with hauliers and customers, arrange groupage and full/part loads, and prepare transport documentation while keeping accurate shipment records.

Qualifications

• Experience in road freight operations within a freight forwarding environment
• Strong understanding of UK and European road freight processes
• Experience arranging groupage, part load and full load shipments
• Strong organisational skills and attention to detail
• Excellent communication and customer service skills
• Ability to manage multiple shipments and prioritise a busy workload
• Proactive, solutions-focused approach
• Positive team player who enjoys a friendly, collaborative environment

Responsibilities

• Manage road freight shipments from booking through to final delivery
• Coordinate UK and European road freight movements
• Liaise with hauliers, overseas agents, suppliers and customers
• Arrange groupage, part load and full load shipments
• Prepare and process transport documentation
• Monitor shipments and provide regular updates to customers
• Resolve operational issues and ensure deliveries are completed efficiently
• Maintain accurate shipment records and deliver excellent customer service

Job description

We're recruiting for an experienced Road Freight Operator to join a large, global freight forwarding business in Manchester. This is a great opportunity to join an established company with a friendly, supportive team who genuinely get on well and enjoy working together.

They're looking for someone with a strong background in road freight forwarding who can manage shipments efficiently, deliver excellent customer service and work well within a busy operations team.

The Role

• Manage road freight shipments from booking through to final delivery
• Coordinate UK and European road freight movements
• Liaise with hauliers, overseas agents, suppliers and customers
• Arrange groupage, part load and full load shipments
• Prepare and process transport documentation
• Monitor shipments and provide regular updates to customers
• Resolve operational issues and ensure deliveries are completed efficiently
• Maintain accurate shipment records and deliver excellent customer service

What We're Looking For

• Previous experience in road freight operations within a freight forwarding environment
• Good understanding of UK and European road freight processes
• Experience arranging groupage, part load and full load shipments
• Strong organisational skills and attention to detail
• Excellent communication and customer service skills
• Ability to manage multiple shipments and prioritise a busy workload
• A proactive, solutions-focused approach
• A positive team player who enjoys working in a friendly, collaborative environment

What's on Offer

• Salary up to £34,000, depending on experience
• Hybrid working - 3 days in the office, 2 from home
• Friendly, welcoming team and a great working environment
• Opportunity to join a large, established global business
• Supportive colleagues and management