RIVER - Trainee Stateroom Steward/ess

Viking; Basingstoke; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Lodging provided

Meals provided

Uniforms supplied

Laundry services

Job summary

Viking Trainee Stateroom Steward/ess role aboard our River vessels offers hands-on training in room and public area cleaning, plus laundry operations. The training lasts 2–5 weeks, after which Viking may consider you for the role you trained for.

You will receive paid training, on‑the‑job coaching, and a pathway to transfer to other ships within the fleet. Requirements include English knowledge (B1) and a willingness to learn; prior hospitality internship is helpful.

Qualifications

• English knowledge at least B1.
• Prior hospitality internship or exposure preferred.
• Able to perform physical tasks and stand for long periods.
• Positive, open-minded and customer‑focused attitude.

Responsibilities

• Learn to clean guest rooms and public areas to Viking standards.
• Learn laundry procedures and operate laundry facilities on board.
• Attend practical and theoretical training sessions and complete assignments.
• Assist with general housekeeping duties during training and probation.

Skills

English (B1)

Willingness to learn

Team player

Job description

Please note that we can only accept applicants who are eligible to work in Europe or in possession of a valid work permit.

Trainee Stateroom Steward/ess

River – Europe

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

Role Overview

Part of our Housekeeping team on our River vessels, the Trainee Stateroom Steward/ess will be learning more about the position and what it is like to work onboard one of our river ships. Training program can be completed in 2-5 weeks. Upon completion, Viking will consider you for the position for which you were trained. The Trainee Stateroom Steward/ess reports to Functional Trainer.

What You Will Do On Board

• Learn how to clean rooms and public areas according to the company standards
• Learn how to work in a laundry according to the company standards
• Attend practical and theoretical assignments
• Complete assignments online and in class

WHY JOIN VIKING?

Elevate Your Career

Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:

• Paid training program in skills and approach to premium hospitality services
• On-the-job coaching to help you advance rapidly
• A lifelong network of hospitality professionals from many different countries
• Internal transfer opportunities to River, Ocean and Expedition ships

On board our ship

• Lodging, meals, unlimited Wi‑Fi, uniforms, and laundry are free of charge for all crew members
• Crew cabins with only 2 berths (you will have one roommate).
• Travel to/from the ship provided by Viking
• Dedicated crew areas and activities
• Sundeck area for crew use
• Employee benefits
• Paid vacation
• Referral program
• Loyalty bonuses
• No immediate tax deduction – potential for tax-free salary, depending on nationality

About You

• English knowledge (B1)
• Prior hospitality experience (internship) in Housekeeping
• Smiley, open-minded, passionate, and warm personality
• Eager to learn
• Able to deal with physical workload
• Able to deal with a high level of stress

About Viking

Founded in 1997, Viking is the world’s #1 small ship travel company - with a growing fleet of more than 80 river ships and seven ocean vessels sail over 100 itineraries around the world. In 2022, Viking expanded its award‑winning fleet with two expedition ships built specifically to explore the world's most remote destinations, as well as a new Mississippi River ship.

APPLICATION AND JOB RELEVANT INFORMATION

Our roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times.Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case‑case basis where appropriate.Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company. For further information, pleasecontact our recruiting team.

DISCLAIMER

As part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.