River Stateroom Steward: Guest Service & Cleanliness

Viking; Basingstoke; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Uniforms provided

Lodging provided

Meals provided

Shared crew cabins

Reimbursement for first/last journey

Crew activities for wellbeing

Job summary

Viking is recruiting a Stateroom Steward/ess to join our Housekeeping team aboard our river vessels. You will deliver high-standard cleaning of guest staterooms and public areas while providing friendly, personalized service to guests.

Two years of housekeeping experience and strong English skills are expected. The role includes uniformed duties, onboard lodging and meals, and opportunities for training and career growth within Viking.

Qualifications

• High school diploma required.
• Minimum of 2 years previous experience in housekeeping.
• Good English skills; other languages are an advantage.
• Ability to work independently and be guest-focused.
• Must maintain impeccable hygiene and be discreet with confidential information.

Responsibilities

• Daily cleaning of staterooms, public areas, toilets and reception area.
• Careful handling of cleaning products and equipment.
• Rotating laundry duties including washing, ironing and folding.
• Distribute daily programs, gift orders and turn down services in staterooms.
• Report defects to supervisor/reception and assist with embarkation/disembarkation.
• Conduction of stock takes, inventory and participation in onboard training programs.

Education

High school diploma

Job description

Viking is recruiting a Stateroom Steward/ess to join our Housekeeping team aboard our river vessels. You will deliver high-standard cleaning of guest staterooms and public areas while providing friendly, personalized service to guests.

Two years of housekeeping experience and strong English skills are expected. The role includes uniformed duties, onboard lodging and meals, and opportunities for training and career growth within Viking.