Rights of Way Technical Administrator

WMJobs; Warwick; On-site; GBP 21,000 - 34,000; Full time

Job summary

Warwickshire County Council is seeking a Technical Administrator to support the day-to-day operation of the Rights of Way Team and to help manage the network of public rights of way. The role involves acting as a first point of contact, handling enquiries, and assisting with processing of legal orders and stakeholder engagement.

You will work with colleagues and partners, maintain records, use ICT systems, and contribute to performance reporting and financial administration.

Qualifications

• Good literacy and numeracy skills.
• Strong attention to detail and the ability to interpret information.
• Excellent written and verbal communication with a range of people.
• Comfort using computerised systems and handling information securely.
• Familiarity with public rights of way or related legislation desirable but not essential.

Responsibilities

• Provide administrative and technical support to the Rights of Way Team.
• Act as frontline point of contact for customer enquiries, complaints and correspondence.
• Support officers with processing of legal orders, consultations, committee reports and stakeholder engagement.
• Maintain accurate and secure records and retrieve information promptly when required.
• Use ICT systems effectively to support service delivery and improve efficiency.
• Assist with research, data gathering, performance monitoring and financial administration.
• Help ensure a customer-focused, professional and responsive service.

Skills

Good literacy & numeracy

Attention to detail

Communication skills

Interpret information

ICT systems experience

Job description

About the Team

Warwickshire County Council’s Rights of Way Team is looking for a Technical Administrator to support the efficient day-to-day operation of this busy and important public service.

Warwickshire County Council,

Warwickshire County Council’s Rights of Way Team is looking for a Technical Administrator to support the efficient day-to-day operation of this busy and important public service. The Rights of Way Team helps manage, maintain and protect Warwickshire’s public rights of way network. This role provides essential administrative and technical support to officers working across rights of way, definitive map, enforcement, maintenance, ranger and volunteer coordination functions. This is an opportunity to play an important role in supporting Warwickshire’s rights of way network and the communities who use it. You will be part of a knowledgeable and supportive team, contributing to a service that helps people access and enjoy the countryside while supporting the Council’s statutory responsibilities.

About the Role

As a Technical Administrator, you will act as a first point of contact for customers and provide practical support across a varied workload. You will help operate administrative systems and procedures, maintain accurate records, respond to routine enquiries and support the processing of legal orders affecting the rights of way network. You will also assist with information gathering, performance reporting, financial administration, correspondence, consultations and meeting support. The role involves working closely with colleagues, elected Members, partners, stakeholders and members of the public, so good communication skills and a professional approach are essential.

What we are looking for

We are looking for someone with good literacy and numeracy skills, strong attention to detail and the ability to interpret information and solve varied problems. You should be confident communicating with a range of people, both verbally and in writing, and able to work under pressure while managing deadlines and interruptions. You will need to be comfortable using computerised systems, handling information accurately and securely, and working with initiative with limited close supervision. Experience of processing information and undertaking financial administrative tasks would be beneficial. A basic knowledge of public rights of way, highways maintenance, or relevant legislation such as the Highways Act 1980, Traffic Regulation Act 1984 or Countryside and Rights of Way Act 2000 would be desirable, but is not essential.

Key responsibilities

• Provide administrative and technical support to the Rights of Way Team.
• Act as a frontline point of contact for customer enquiries, complaints and correspondence.
• Support officers with the processing of legal orders, consultations, committee reports and stakeholder engagement.
• Maintain accurate and secure records and retrieve information promptly when required.
• Use ICT systems effectively to support service delivery and improve efficiency.
• Assist with research, data gathering, performance monitoring and financial administration.
• Help ensure a customer-focused, professional and responsive service.

For further information please see the Job Description and Person Specification.

Technical Administrator

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund.

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Additional Information

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

Closing date: 24th September 2026