Right Turn Case Worker

VONNE (Voluntary Organisations' Network North East); Sunderland; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Nest Pension Scheme

Wellbeing & EAP

Blue Light Card

Tickets for Good

Annual leave up to 37 days

Job summary

VONNE (Voluntary Organisations' Network North East) Sunderland-based Right Turn service is seeking an experienced Case Worker to support individuals who have displayed harmful behaviours. You will deliver one-to-one support, undertake assessments, develop intervention plans and manage risk to promote lasting behavioural change.

You should have experience with vulnerable adults, a strong safeguarding background, and the ability to coordinate with multiple agencies.

Qualifications

• Experience supporting individuals in a domestic abuse setting.
• Strong understanding of domestic abuse and its impact on adults and children.
• Ability to conduct risk assessments and manage complex cases.
• Excellent communication and advocacy skills.
• Ability to work under pressure and manage a caseload effectively.
• Good partnership and multi-agency working skills.

Responsibilities

• Undertake and review risk assessments and develop action plans to manage and reduce risks in line with case management policies.
• Carry a caseload and provide interventions (1-to-1, groupwork, advocacy).
• Work with Integrated support services to prioritise victim safety.
• Ensure safeguarding reports protect adults and children.
• Build relationships with partner agencies to support women and children at risk of harm.
• Promote equality and diversity in the workplace.
• Advocate for victims’ safety while addressing perpetrators.
• Liaise with local safeguarding procedures and other agencies.
• Maintain accurate client records and notes.
• Facilitate structured violence intervention groupwork.
• Attend joint practitioners’ meetings to review progress.
• Gather information for monitoring and reporting.
• Follow WWiN policies and values.
• Provide day-to-day support to workers/volunteers.
• Represent Right Turn at meetings and conferences.

Skills

Experience with domestic abuse setting

Understanding domestic abuse impact

Risk assessments

Communication & advocacy

Working under pressure

Multi-agency working

Job description

Contract Type: Permanent

Role Type: Employment

Hours: Full or Part time

Application deadline: Monday, November 2, 2026 - 23:59

Based: Sunderland

Salary: £27,274 to 31,014 Per Annum

Salary Type: Salary Scale

Location: Tyne and Wear

Role description: Project Support

Our Right Turn Service works with individuals who cause harm, helping them to understand their behaviour, take accountability, and develop healthier relationships.

We are seeking an experienced and motivated Case Worker to join our Right Turn team. The successful candidate will work directly with individuals who have displayed harmful behaviours, providing one-to-one support, undertaking assessments, developing intervention plans, and managing risk to promote lasting behavioural change.

You will have experience of working with vulnerable adults and/or complex family situations, excellent communication and relationship-building skills, and a strong understanding of safeguarding, risk assessment, and multi-agency working.

Some evening work may be required to facilitate groupwork, usually with a maximum of one evening per week (until 7pm).

Main Duties Of The Role

• Undertake and review risk assessment, needs assessment and develop action plans to manage and reduce identified risks in line with case management policies and procedures.
• Carry a caseload and provide suitable intervention based on the needs of the client i.e. 1 to1, groupwork and advocacy.
• Work closely with Integrated support services to ensure the safety of victims is priority.
• To ensure the protection of adults and children through effective and timely safeguarding reports as appropriate to the level of potential harm.
• Build positive relationships with partner agencies to provide the best outcomes for Women and children at risk of harm from clients who abuse.
• Contribute to the maintenance of a working environment in which diversity is respected and equality of opportunity is promoted.

Casework

• Promote and act as a strong advocate for the safety of victims and their children whilst working with the perpetrator of abuse
• Work within the local safeguarding procedures and liaise with other agencies as appropriate.
• Conduct assessments of risk, needs and suitability for service and address any barriers to encouraging honest and open communication.
• Maintain appropriate client records, keeping accurate notes in line with case note guidance
• To facilitate/ co facilitate structured violence intervention groupwork

General Responsibilities

• Attend and take part in joint practitioners’ meetings regarding the progress of clients/service users and issues arising form work with partners, in order to ensure the safety of families, remains at the forefront of the work Right Turn provides.
• Complete all information gathering including demographics, abuse inventories etc to enable monitoring and data management and reporting.
• Carry out all work with reference to WWiN policies, procedures, and values.
• Identify and undertake appropriate training to ensue continuous professional development Undertake other duties by agreement with your line manager as appropriate.
• Provide day to day support and advice to other workers/volunteers
• To assist in representing Right Turn as required at meetings and conferences.

Qualifications And Experience We Require

• Experience supporting individuals in a domestic abuse setting.
• Strong understanding of domestic abuse and its impact on adults and children.
• Ability to conduct risk assessments and manage complex cases.
• Excellent communication and advocacy skills.
• Ability to work under pressure and manage a caseload effectively.
• Good partnership and multi-agency working skills.

Salary And Benefits

In return you will have access to a wide range of employee benefits including:

• An annual salary of £27,274 - £31,014 depending on qualifications (pro-rata for part time)
• 32 days annual leave entitlement (pro rata) including statutory holidays, rising by one day each service year up to 37 days including statutory holidays
• Membership of the Nest Pension Scheme
• Wellbeing Initiatives and Employee Assistance Programme
• Opportunity to join the Blue Light Card discount scheme
• Free and discounted theatre and event tickets via the Tickets for Good Scheme

This post is subject to an enhanced DBS check.

If you would like to discuss the role further or have any questions, please contact: [e-mail] to arrange a call.